Tag: e-Commerce

RBC EZPay – Ready for Change

Go Lean Commentary

It’s time to introduce the Caribbean Dollar (C$) as a regional currency. Though there will be coins and notes, the primary focus will be on electronic transactions. This is the future!

Electronic Payments schemes (card-based & internet) are very important in the strategy to elevate the Caribbean economy, bring change and empower people, process and profits.

According to the subsequent news article, the regional banks – in this case the Royal Bank of Canada (RBC) – are ready for this change.

CU Blog - RBC EZPay - Ready for Change - Photo 3Roseau, Dominica – RBC Royal Bank today unveiled its new RBC EZ Pay Wireless Terminals, a wireless device that can be used to complete credit card transactions anywhere where a cellular phone can be used.

“This product is ideal for car rental companies, as well as for use at restaurants, tour and taxi operators, local outdoor markets, trade shows and even community and festive events,” said Mr. Yuri Lazare, Country Head, Dominica. “We are proud to be the pioneers of this technology in Dominica, providing a payment solution that is limitless in terms of where it can be used; effortless in that it is so easy to set up and use; and completely wireless, allowing merchants to accept payments wherever their customers are.”

RBC is the first financial services company in Dominica to offer this innovative product, which has many features. RBC EZ Pay is a high-speed, cordless point-of-sale terminal with an integrated antenna and printer. It has the ability to process Visa, MasterCard, Diners Club and Discover credit cards. It also has a backlit display, a secure network and a rechargeable/removable battery.

CU Blog - RBC EZPay - Ready for Change - Photo 1“Retailers who have previewed the RBC EZ Pay Wireless Terminal like it because it provides flexibility to set up temporary payment locations, such as at sidewalk sales and special events. The device also gives restaurant owners the flexibility to take payment from their customers wherever they are seated, even on outdoor patios or bars,” said Dave Legge, Manager for Commercial Financial Services, Eastern Caribbean. “With this system, car rental companies and other on-the-go vendors can now accept credit payments, which can help expand their business.”

This new product launch continues the long tradition of leadership that RBC has displayed in Dominica.  “In March this year, RBC celebrated 95 continuous years of doing business in Dominica and we look forward to continuing this partnership for many years to come” said Mr. Yuri Lazare, Country Head Dominica. “We appreciate the many opportunities we have had to play a role in the national development of the country.  Today’s launch is historic and evidence of our dedication to delivering innovative product solutions that create an environment in which Dominicans can maximize their entrepreneurial potential.”

Business persons interested in learning more about this new product and obtaining pricing can visit our Roseau branch or call Ermine Darroux at 255 – 1803.
Dominica News Online – Website for Daily Newspaper- (Posted 06/11/2010; Retrieved 01/23/2015) –
http://dominicanewsonline.com/news/homepage/news/business/rbc-unveils-rbc-ez-pay-wireless-terminals/

This point is detailed in the book Go Lean…Caribbean, a roadmap for the introduction of the Caribbean Union Trade Federation (CU) and the Caribbean Central Bank (CCB). This Go Lean roadmap has 3 prime directives:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

This Go Lean/CU/CCB roadmap looks to employ electronic payments schemes to impact the growth of the regional economy. There are two CU schemes that relate to this foregoing news story, as they require the demonstrated POS terminals:

  • Cruise Passenger Smartcards – The Go Lean roadmap posits that the cruise industry needs the Caribbean more than the Caribbean needs the industry. But the cruise lines have embedded rules/regulations designed to maximize their revenues at the expense of the port-side establishments. The CU solution is to deploy a scheme for smartcards that function on the ships and at the port cities.
  • e-Commerce Facilitation – The Go Lean roadmap defines that the Caribbean Dollar (C$) will be mostly cashless, an accounting currency. So the Caribbean Central Bank (CCB) will settle all C$ electronic transactions (MasterCard-Visa style or ACH style) and charge interchange/clearance fees. This scheme allows for the emergence of full-throttle e-Commerce activities.

The focus of these schemes is not technology, its economics.  These electronic payments provide the impetus for M1, the economic measurement of currency/money in circulation (M0) plus overnight bank deposits. As M1 values increase, there is a dynamic to create money “from thin-air”, called the money multiplier. The more money in the system, the more liquidity for investment and industrial expansion opportunities.

An additional economic benefit is the mitigation of Black Market “under-the-table” transactions that proliferate in a cash-only environment. These neutralize government revenue schemes: sales tax, VAT, etc.

CU Blog - RBC EZPay - Ready for Change - Photo 2Though the foregoing article refers to the Royal Bank of Canada, the currency in focus here is not the Canadian dollar, but rather the new Caribbean dollar. This Canadian bank, along with others – Bank of Nova Scotia, Canadian Imperial Bank of Commerce (CIBC) / FirstCaribbean – support local currencies, like the Bahamian dollars, Jamaican dollars, T&T dollars, etc. In fact, in whichever country RBC operates, they transact in local currency. The Go Lean roadmap calls for that same participation with the new C$ regional currency.

If the Caribbean member-states already have currencies, why is there the need to transform to a new currency regime?

The Go Lean book posits that the Caribbean is in crisis, and that this “crisis is a terrible thing to waste”. The region has been devastated by currency mis-management over the decades; (for example, the Jamaica dollar was trading 87-to-1 at the end of 2009 and conditions have only worsened since then). In most cases, local Caribbean currencies have been pegged to the US Dollar, but even American stewardship have hurt Caribbean fortunes, the dollar has lost value compared to other bread-basket currencies (Euros, British Pound Sterling, Swiss Franc, Japanese Yen, Chinese Yuan, etc.), meaning that the global buying power has dwindled more and more for the average Caribbean resident due to no fault of his own. These internal and external currency factors have contributed to the Caribbean economic crisis, and the urgent need for reform, re-boot and remediation.

The book posits that to adapt and thrive in the new global marketplace there must be more strenuous management, technocratic optimizations, of the region’s currencies. This is the charge of Go Lean roadmap, opening with the Declaration of Interdependence (Page 13) and these pronouncements:

xxiv.    Whereas a free market economy can be induced and spurred for continuous progress, the Federation must install the controls to better manage aspects of the economy: jobs, inflation, savings rate, investments and other economic principles. Thereby attracting direct foreign investment because of the stability and vibrancy of our economy.

xxv.    Whereas the legacy of international democracies had been imperiled due to a global financial crisis, the structure of the Federation must allow for financial stability and assurance of the Federation’s institutions. To mandate the economic vibrancy of the region, monetary and fiscal controls and policies must be incorporated as proactive and reactive measures. These measures must address threats against the financial integrity of the Federation and of the member-states.

Creating the CU/CCB governance is “Step One, Day One” in the Go Lean roadmap. The strategy is to implement the bank and C$ currency with the appropriate regulatory framework, tools and infrastructure, to facilitate the electronic schemes identified above.

The foregoing article, demonstrates that this regional bank (RBC) is ready for this change, but evidence abounds that the other banks are equally competitive. See VIDEO sample below for the bank-neutral “The Square Credit Card Reader”.

The Go Lean book details a series of community ethos, strategies, tactics, implementations and advocacies to foster the proper controls for electronic payments/virtual money in the Caribbean region:

Community Ethos – Economic Principles Page 21
Community Ethos – Money Multiplier Principle Page 22
Community Ethos – “Light Up the Dark Places” Page 23
Community Ethos – Lean Operations Page 24
Community Ethos – Cooperatives Page 25
Community Ethos – Ways to Impact the Future Page 26
Community Ethos – Promote Intellectual Property Page 29
Community Ethos – Ways to Bridge the Digital Divide Page 31
Tactical – Separation of Powers – Central Banking Page 73
Implementation – Assemble Central Bank Cooperative Page 96
Implementation – Ways to Deliver Page 109
Implementation – Ways to Impact Social Media Page 111
Planning – Ways to Better Manage Image Page 129
Anecdote – Caribbean Currencies Page 149
Advocacy – Ways to Mitigate Black Markets Page 165
Advocacy – Ways to Foster Cooperatives Page 176
Advocacy – Ways to Impact Cruise Tourism – Smartcard scheme Page 193
Advocacy – Ways to Foster Technology Page 197
Advocacy – Ways to Foster e-Commerce Page 198
Advocacy – Reforms for Banking Regulations Page 199
Appendix – Alternative Remittance Modes Page 270

The points of effective, technocratic banking/currency stewardship, were further elaborated upon in these previous blog/commentaries:

https://goleancaribbean.com/blog/?p=3814 Lessons from the Swiss unpegging the franc
https://goleancaribbean.com/blog/?p=3582 For Canadian Banks: Caribbean is a ‘Bad Bet’
https://goleancaribbean.com/blog/?p=3090 Lessons Learned – Europe Sovereign Debt Crisis of 2009
https://goleancaribbean.com/blog/?p=2930 ‘Too Big To Fail’ – Caribbean Version
https://goleancaribbean.com/blog/?p=2074 MetroCard – Model for the Caribbean Dollar
https://goleancaribbean.com/blog/?p=1350 PayPal expands payment services to 10 markets
https://goleancaribbean.com/blog/?p=906 Bitcoin virtual currency needs regulatory framework to change image
https://goleancaribbean.com/blog/?p=833 One currency, divergent economies

There are so many benefits to deploying the e-Payment functionality of the C$:

  • More Cruise Tourism Spending
  • Fostering e-Commerce
  • Increase of M1
  • Mitigation of Black Markets

Now is the time for all of the Caribbean, the people, the banking establishments and governing institutions, to lean-in for these empowerments described in the Go Lean/CU/CCB roadmap. The benefits are too alluring, and far overdue, a better place to live, work and play. 🙂

Download Go Lean … Caribbean – now!

——-

VIDEO – How To Use The Square Credit Card Reader With Your Phone. Get It For Free. http://youtu.be/-RtmHsLxcrA

Published on Jun 28, 2014 – Using The Reader. Take Credit Card Payments With Your Phone. Signing up, getting and how to use the Square credit card reader by Square Up with a Samsung Galaxy Note III. Tutorial. Great for small businesses.

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Robots help Amazon tackle Cyber Monday

Go Lean Commentary

To understand American commerce, one must learn the BIG shopping “days of the week” – Friday, Saturday, Monday, Tuesday, as follows:

    • Black Friday – This is the Friday following the Thanksgiving Day holiday in the US (the fourth Thursday of November). Since the early 2000’s, it has been regarded as the beginning of the Christmas shopping season, and most major retailers open very early and offer promotional sales. Black Friday is not a public holiday, but some states observe “The Day After Thanksgiving” as a holiday for state government employees, sometimes in lieu of another federal holiday such as Columbus Day.[5] Many non-retail employees and schools have both Thanksgiving and the day after off, followed by a weekend, thereby increasing the number of potential shoppers. In 2014, $50.9 billion was spent during the 4-day Black Friday weekend. While approximately 133 million U.S. consumers shopped during the same period.[6]
    • Small Business Saturday – This refers to the Saturday after Thanksgiving during one of the busiest shopping periods of the year. First observed in 2010, it is a counterpart to Black Friday and Cyber Monday, which feature big box retail and e-commerce stores respectively. By contrast, Small Business Saturday encourages holiday shoppers to patronize brick-and-mortar businesses that are small and local. Small Business Saturday is a registered trademark of American Express Corporation. Small Business Saturday UK began in the UK in 2013 after the success of Small Business Saturday in America.[7]
    • Cyber Monday – This is a marketing term for the Monday after the Thanksgiving holiday. The term was created by marketing companies to persuade people to shop online. The term made its debut on November 28, 2005, in a Shop.org press release entitled “‘Cyber Monday Quickly Becoming One of the Biggest Online Shopping Days of the Year”.[2] According to the Shop.org/Bizrate Research 2005 eHoliday Mood Study, “77 percent of online retailers said that their sales increased substantially on the Monday after Thanksgiving, a trend that is driving serious online discounts and promotions on Cyber Monday this year (2005)”. In 2014, Cyber Monday online sales grew to a record $2.68 billion, compared with last year’s $2.29 billion. However, the average order value was $124, down slightly from 2013’s $128.[3] The deals on Cyber Monday are online-only and generally offered by smaller retailers that cannot compete with the big retailers. Black Friday generally offers better deals on technology; with nearly 85% more data storage deals than Cyber Monday. The past Black Fridays saw far more deals for small appliances, cutlery, and kitchen gadgets on average than Cyber Monday. Cyber Monday is larger for fashion retail. On the past two Cyber Mondays, there was an average of 45% more clothing deals than on Black Friday. There were also 50% more shoe deals on Cyber Monday than on Black Friday.[4] Cyber Monday has become an international marketing term used by online retailers in Argentina, Canada, Chile, China, Colombia, Denmark, Germany, Ireland, Uganda, Japan, Portugal, Sweden and the United Kingdom.
    • Giving Tuesday – refers to the Tuesday after Thanksgiving. It is a movement to create a national day of giving at the beginning of the Christmas and holiday season. Giving Tuesday was started in 2012 by the “92nd Street Y” (Young Men’s and Young Women’s Hebrew Association in New York, NY) and the United Nations Foundation as a response to commercialization and consumerism in the post-Thanksgiving season (Black Friday and Cyber Monday).[8][9] This occasion is often stylized as #GivingTuesday for purposes of hashtag activism.

That’s a lot of commerce … and philanthropy too!

This encyclopedic discussion is necessary for the Caribbean to model the best-practices of American commerce. The focus of this commentary is the role of one company in the pantheon of Cyber Monday, Amazon. This firm has previously been featured in a Go Lean blog, and is identified as a model for Caribbean logistics, our means for delivering the mail; this is the vision for the Caribbean Postal Union (CPU).

The focus of the book Go Lean…Caribbean and the CPU is not just postal mail, but rather logistics. Mail requires logistics, but logistics encompasses so much more than just mail. So we would want to model a successful enterprise in this industry space, like Amazon, not just another postal operation, like the US Postal Service (Page 99).

Amazon provides a good example of lean technocratic efficiency. So Amazon is a good model, not just for the CPU but the entire Caribbean Union Trade Federation (CU). The Go Lean book, serves as a roadmap for the introduction and implementation of the technocratic CU.

One reason why Amazon is modeled for their lean stature is their use of automation. This following VIDEO depicts the creative solution of using robots to facilitate logistics in a warehouse environment:

VIDEO: Robots help Amazon tackle Cyber Monday – http://www.cbsnews.com/videos/robots-help-amazon-tackle-cyber-monday/

December 1, 2014 – Cyber Monday is the biggest sales day of the year for online retail giant, Amazon. Last year, Amazon customers ordered 426 items every second on Cyber Monday, and this year that number is expected to grow. In addition to the 80-thousand seasonal workers they employ to fulfill orders, thousands of robots also crawl the warehouse floors. CNET.com’s KaraTsuboi takes us inside an Amazon fulfillment center to watch the robots in action. (VIDEO plays best in Internet Explorer).

Lean, automation, robotics, technocratic …

… welcome to the new Caribbean.

This is the mission of Go Lean roadmap, to elevate the economic engines of Caribbean society; industrial policy plays a key role in this roadmap. The region needs the jobs, so we need job creators: companies. These companies, or better stated, Direct Foreign Investors, need a pro-innovation environment to deploy their automated solutions. The Go Lean roadmap allows the structure of Self-Governing Entities (SGE) to incentivize industrial developments in the region. It is the expectation that robots and automated systems will flourish. The independence of the SGE structure neutralizes conflicts with “labor”.

Related issues have previously been detailed in these Go Lean commentaries listed here:

Disney World – Successful Role Model of a SGE
Using SGE’s to Welcome the Dreaded ‘Plutocracy’
Where the Jobs Are – Ship-breaking under SGE Structure
Fairgrounds as SGE and Landlords for Sports Leagues
Puerto Rico’s Comprehensive Cancer Center Project Breaks Ground – Model of Medical SGE

In addition to the roadmap encouraging robotic automation, the CU will directly employ such technologically innovative products and services to impact its own prime directives; the CPU is such a reflection; more automation and less labor. The CU’s prime directives are identified with the following 3 statements:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

The CPU features economic, security and governing concerns.

The Go Lean roadmap seeks to change the entire eco-system of Caribbean logistics and resulting commerce  – the interaction with postal operations. This vision is defined early in the book (Page 12 & 14) in the following pronouncements in the Declaration of Interdependence:

xv. Whereas the business of the Federation and the commercial interest in the region cannot prosper without an efficient facilitation of postal services, the Caribbean Union must allow for the integration of the existing mail operations of the governments of the member-states into a consolidated Caribbean Postal Union, allowing for the adoption of best practices and technical advances to deliver foreign/domestic mail in the region.

xxvii. Whereas the region has endured a spectator status during the Industrial Revolution, we cannot stand on the sidelines of this new economy, the Information Revolution. Rather, the Federation must embrace all the tenets of Internet Communications Technology (ICT) to serve as an equalizing element in competition with the rest of the world. The Federation must bridge the digital divide and promote the community ethos that research/development is valuable and must be promoted and incentivized for adoption.

Amazon is not our only example. A previous blog/commentary identified Chinese company Alibaba as a fitting role model for Caribbean consideration. There are so many best-practices around the world for the region to study and glean insights and wisdom from. The successful application of this roadmap will foster such best-practices for the delivery of the CPU logistics in the Caribbean. The wisdom the Go Lean book gleans are presented as a series of community ethos, strategies, tactics, implementations and advocacies; a detailed sample is listed as follows:

Community Ethos – Deferred Gratification Page 21
Community Ethos – People Respond to Incentives Page 21
Community Ethos – Job Multiplier Page 22
Community Ethos – Intelligence Gathering Page 23
Community Ethos – Lean Operations Page 24
Community Ethos – Ways to Impact the Future Page 26
Community Ethos – Ways to Foster Genius Page 27
Community Ethos – Ways to Help Entrepreneurship Page 28
Community Ethos – Promote Intellectual Property Page 29
Community Ethos – Ways to Bridge the Digital Divide Page 31
Community Ethos – Ways to Improve Sharing Page 35
Strategy – Customers – Citizens and Member-states Governmental Page 47
Tactical – Separation of Powers – Postal Services Page 78
Tactical – Separation of Powers – Interstate Commerce Administration Page 79
Implementation – Year 1 / Assemble Phase – Establish   CPU Page 96
Anecdote – Implementation Plan – Mail Services – US Dilemma Page 99
Implementation – Steps to Implement   Self-Governing Entities Page 105
Implementation – Improve Mail Services – Electronic Supplements Page 108
Implementation – Ways to Deliver Page 109
Planning – 10 Big Ideas for the Caribbean Region Page 127
Advocacy – Ways to Improve Interstate Commerce Page 129
Advocacy – Ways to Grow the Economy Page 151
Advocacy – Ways to Create Jobs Page 152
Advocacy –Ways to Improve Governance Page 168
Advocacy – Ways to Foster Technology Page 197
Advocacy – Ways to Foster e-Commerce Page 198
Advocacy – Ways to Promote Call Centers Page 212
Advocacy – Ways to Impact Urban Living Page 234

Following the Amazon’s example (and Alibaba’s example) will spur the Caribbean to embrace more robotic technologies. This field is new, fresh and ready for innovation. There is a level-playing-field for any innovator to earn market share. The underlying company in the foregoing VIDEO is Kiva Systems – a Massachusetts based company that manufactures mobile robotic fulfillment systems.[10][11] They rolled out a great product, then “Lo-and-behold”, they were acquired by a major e-Commerce company. Today, they are a subsidiary of Amazon, yet their material-handling systems are currently used by many other retailers including: The Gap, Walgreens, Staples, Gilt Groupe, Office Depot, Crate & Barrel, Saks 5th Avenue, and more.[12]

CU Blog - Robots help Amazon tackle Cyber Monday - Photo 3

CU Blog - Robots help Amazon tackle Cyber Monday - Photo 2

CU Blog - Robots help Amazon tackle Cyber Monday - Photo 1

CU Blog - Robots help Amazon tackle Cyber Monday - Photo 4

This commentary therefore features the subjects of commerce, logistics and entrepreneurship. The Caribbean can emulate this model from Amazon. The biggest ingredient missing in the region is the ‘will’. But the ‘will’ can be fostered anew in the Caribbean. This is the heavy-lifting for the CU, instituting such new community ethos.

Now is the time for all of the Caribbean, the people and governing institutions, to lean-in for the empowerments in the book Go Lean … Caribbean. This is a Big Idea for the region; that of a Cyber Caribbean, in which Cyber Mondays may become a big deal for our region – not only as consumers, but producers as well. Therefore, this roadmap is not just a plan for delivering the mail/packages, but rather a plan for delivering the future.

We must employ whatever tools and techniques, robotics included, to make the region a better homeland to live, work and play.

Does “play“include Robots? Yes, indeed. Consider this fun VIDEO here.  🙂

Supplemental VIDEO – The Nutcracker performed by Dancing Kiva Order Fulfillment Robots: http://youtu.be/Vdmtya8emMw

Download the book Go Lean … Caribbean – now!

————–

AppendixSource References:

2.    “‘Cyber Monday’ Quickly Becoming One of the Biggest Online Shopping Days of the Year”. Shop.org.
3.    “Fundivo – Cyber Monday Statistics”. Fundivo.
4.    “What’s the difference between Black Friday and Cyber Monday?”. Mirror.co.uk. Mirror.co.uk. Nov 28, 2013. Retrieved 2014-11-25.
5.    “Pima County in Arizona Replaces Columbus Day with Black Friday”. BestBlackFriday.com. 2013-08-07.
6.    “”Fundivo – Black Friday Statistics””. Fundivo.
7.    Small Business Saturday Hailed as Success. The Telegraph. 8 December 2013″. Telegraph.co.uk. 8 December 2013. Retrieved 2 December 2014.
8.   Fox, Zoe (October 23, 2012). “6 Inspiring Organizations Joining in #GivingTuesday”. Retrieved February 15, 2014.
9.    “#GivingTuesday: About”. Giving Tuesday. Retrieved February 15, 2014.
10.  http://www.kivasystems.com/about-us-the-kiva-approach/
11.   http://www.boston.com/business/technology/innoeco/2012/03/amazon_buys_warehouse_robotics.html
12.  http://www.kivasystems.com/about-us-the-kiva-approach/history/

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Funding Caribbean Entrepreneurs – The ‘Crowdfunding’ Way

Go Lean Commentary

The Washington, DC-based World Bank believes that Caribbean entrepreneurs can be funded by networking with the Caribbean Diaspora. This objective aligns with the book Go Lean… Caribbean which serves as a roadmap for the introduction and implementation of the technocratic Caribbean Union Trade Federation (CU) with the charter to facilitate entrepreneurship and job-creation in the region.

Early in the Go Lean book, the responsibility to attract investors and create jobs was identified as an important function for the CU with these pronouncements in the opening Declaration of Interdependence (Pages 13, 14):

xxiv.  Whereas a free market economy can be induced and spurred for continuous progress, the Federation must install the controls to better manage aspects of the economy: jobs, inflation, savings rate, investments and other economic principles. Thereby attracting direct foreign investment because of the stability and vibrancy of our economy.

xxvi.  Whereas the Caribbean region must have new jobs to empower the engines of the economy and create the income sources for prosperity, and encourage the next generation to forge their dreams right at home, the Federation must therefore foster the development of new industries… In addition, the Federation must invigorate the enterprises related to existing industries … – impacting the region with more jobs.

Before stating an opinion on the plausibility of the World Bank’s proposal, first consider the article, as follows:

Title: Caribbean entrepreneurs need to look to Diaspora for funding – World Bank Group Exec

CU Blog - Funding Caribbean EntrepreneursBRIDGETOWN, Barbados — Caribbean entrepreneurs who are looking for funding to develop new or existing businesses are being encouraged to look to their own nationals living abroad.

“Diaspora financing should be explored as a source of funding for entrepreneurs”, said Aun Rahman, head of the infoDev Access to Finance Programme, at the World Bank Group.

Rahman was speaking on the topic “Access to Finance: Examining Non-Traditional Platforms for Funding”, during the final day of the Caribbean Exporters’ Colloquium 2014 in BridgetownBarbados today.

About 85 per cent of Caribbean people in the Diaspora have said they would “be interested in investing in business back home,” Rahman said adding that they are not only interested in their own countries – but those across the region.

But despite the high interest, Rahman said only a “very few” — about 13 per cent — have actually invested in the Caribbean. The Diaspora investors need a “trusted local partner,” he said.

Project co-ordinator for the Jamaica Venture Capital Programme at the Development Bank of Jamaica, Audrey Richards, also spoke on non-traditional investment sources.

“If we want to attract non-traditional finance, we need to start thinking in a non-traditional way,” she said.

Other participants in the session included Nelson Gray, special project director at LINC Scotland, Shadel Nyack Compton, managing director of Belmont Estate Group of Companies and Judith Mark, managing director and enterprise development consultant at CME Consulting Ltd.
Jamaica Observer Daily Newspaper – Online Site – Retrieved 11-14-2014
http://www.jamaicaobserver.com/business/Caribbean-entrepreneurs-need-to-look-to-Diaspora-for-funding—-World-Bank-Group-exec

“Say it ain’t so”. This assertion seems so out-of-touch. This plays into the fallacy that life is so much better outside the Caribbean, so that when a Caribbean resident emigrates and now lives in the US, Canada, or Europe that they thrive financially to the point that they have disposable income (beyond funding their own basic food-clothing-housing needs, plus support for their families left-behind) so as to be able to invest in entrepreneurs back in their ancestral homelands.

This is a distorted “view” from afar … as in Washington. This is not the true experience “on the ground”. (While a picture is worth a thousand words, it is no substitute to actually being “there”. A picture only describes the visual sense; there is so much more, there are the sounds, smells, touch and taste. All of that experience cannot be easily captured in words or pictures).

The book Go Lean…Caribbean, authored by Diaspora members, posits that while the Caribbean region is the greatest address in the world, (the tropical flora-fauna, islands landscapes-waterscapes, and Caribbean culture cannot be topped any where else on the planet), life “at home” is much harder than picturesque postcards depict. This is why residents leave in the first place,  “push and pull factors”, and join the Diaspora.

The Caribbean does need help from the Diaspora to fulfill the Go Lean vision; we need their Time, Talent and Treasuries. But in truth, the Caribbean Diaspora does not thrive financially in their foreign abodes; not with the first generation. Economic studies indicate that only at the 2nd generation, do the immigrant’s legacies (next generation) start to prosper financially[a]. At that point, these are no longer Diaspora (Nationals of the Caribbean member-states); and may not feel any attachment to their ancestral homelands. This is not just a Caribbean issue; it has been proven with other Diaspora groups: Irish, Italian, Chinese, etc. Added to the reality is the fact that Diaspora/legacy members can easily participate in Wall Street; with such an investment/economic engine, local Caribbean options cannot compete. The foregoing article concedes as much:

“only a ‘very few’ – about 13 per cent — have actually invested in the Caribbean”

The Go Lean roadmap is therefore realistic! We are not expecting the Diaspora to be some panacea of Caribbean societal ills. Rather, as a region, we must do the heavy-lifting ourselves. This roadmap proffers a unified, consolidated Caribbean effort, engaging all stakeholders: residents, Diaspora, Direct Foreign Investors, passive investors, NGOs and even governmental agencies, domestic and foreign. “All hands on deck”!

The foregoing article also states that “if we want to attract non-traditional finance, we need to start thinking in a non-traditional way”. This is the siren call of the Go Lean book, to effectuate change in the region, allowing for the following 3 prime directives:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion GDP and create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance/administration/oversight to support these engines.

The Go Lean book/roadmap reflects the recommended “non-traditional thinking” to attract non-traditional funding for Caribbean empowerment and entrepreneurial endeavors:

  • The book advocates for incubators… helping/coaching entrepreneurs to put together proper business plans and structures…
  • The book advocates for cooperatives…
  • The book advocates for the full exploration and exploitation of social media, identifying www.myCarribbean.gov  …

All these strategies allow for non-traditional funding methods such as crowdfunding[b] (already essentially practiced in the region as no-tech offerings: Asue, Partner, Asociacion); this is the practice of funding a project or venture by raising monetary contributions from a large number of people, typically via the internet.[1] One early-stage equity expert described crowdfunding as “the practice of raising funds from two or more people over the internet towards a common Service, Project, Product, Investment, Cause, and Experience or SPPICE.”[2]

(See crowdfunding definition/explanation in the below VIDEO in the Appendix).

The crowdfunding model is fueled by three types of actors:

  • the project initiator who proposes the idea and/or project to be funded;
  • individuals or groups who support the idea (inclusive of the Diaspora);
  • and a moderating organization (the “platform”, envisioned for the CU‘s www.myCarribbean.gov) that brings the parties together to launch the idea.[3]

This strategy has proven successful for many other endeavors. In 2013, the crowdfunding industry grew to over $5.1 billion worldwide;[4] (see Kickstarter Appendix below):

There are three primary types of crowdfunding:

  • Reward-based crowdfunding – entrepreneurs pre-sell a product or service to launch a business concept without incurring debt or sacrificing equity/shares. Reward-based crowdfunding has been used for a wide range of purposes, including motion picture promotion,[16] free software development, inventions development, scientific research,[17] and civic projects.[18] For a joint study between Toronto, Canada’s York University and Universite Lille Nord de France, in Lille, France, published on June 2, 2014, two types of reward-based crowdfunding were identified: “‘Keep-it-All’ (KIA) where the entrepreneurial firm sets a fundraising goal and keeps the entire amount raised regardless of whether or not they meet their goal, and ‘All-or-Nothing’ (AON) where the entrepreneurial firm sets a fundraising goal and keeps nothing unless the goal is achieved.”[19] The study’s researchers analyzed 22,875 crowdfunding campaigns, with targets of between US$5,000 and US$200,000, and concluded: “Overall, [all-or-nothing] fundraising campaigns involved substantially larger capital goals, and were much more likely to be successful at achieving their goals.” In its review of the study outcomes, the Inc.com publication explained that potential investors are more inclined to support “all-or-nothing strategy” initiatives, whereby a substandard product will not be released if the funding goal is not achieved. The Inc.com review concluded that “AON” campaign typically provide more detailed information on the campaign.[20]
  • Equity-based crowdfunding – the backer receives unlisted shares of a company, usually in its early stages, in exchange for the money pledged. The company’s success is determined by how successfully it can demonstrate its viability.[15] Equity-based crowdfunding is the collective effort of individuals to support efforts initiated by other people or organizations through the provision of finance in the form of equity.[21][22] In the United States, legislation that is mentioned in the 2012 JOBS Act will allow for a wider pool of small investors with fewer restrictions following the implementation of the act.[22]
  • Credit-based crowdfunding – In the U.S., credit-based crowdfunding from non-banks became more prominent as a form of crowdfunding in 2012, with the launch of the Lending Club, which had advanced more than US$500 million in loans via its website by April 2012. Prospective borrowers of  the Lending Club first submit their requirements, and are then matched with pools of investors who are willing to accept the credit terms. Platforms such as the Lending Club gained popularity, as banks increased interest rates or reduced their level of lending activity. Another credit-based platform, Prosper.com, was established in 2006 and had funded nearly US$325 million in personal loans by April 2012.[23]

There are many dynamics of this nascent industry that must be considered and mastered if the Caribbean is to benefit from crowdfunding. Consider the following:

  • Crowdfunding applications – Crowdfunding is being experimented with as a funding mechanism for creative work such as blogging and journalism,[51] music, independent film,[52][53] (See KickStarter Appendix below) and for funding startup companies.[54][55][56][57] Community music labels are usually for-profit organizations where “fans assume the traditional financier role of a record label for artists they believe in by funding the recording process”.[58] A Financialist article published in mid-September 2013 stated that “the niche for crowdfunding exists in financing films with budgets in the [US]$1 to $10 million range” and crowdfunding campaigns are “much more likely to be successful if they tap into a significant pre-existing fan base and fulfill an existing gap in the market.”[60]
  • Philanthropy and civic projects – A variety of crowdfunding platforms have emerged to allow ordinary web users to support specific philanthropic projects without the need for large amounts of money.[18]
  • Real estate crowdfunding (and REITs) – Real estate crowdfunding is the online pooling of capital from investors to fund mortgages secured by real estate, such as “fix and flip” redevelopment of distressed or abandoned properties, and equity for commercial and residential projects, acquisition of pools of distressed mortgages, home buyer down payments and similar real estate related outlets. Investment, via specialized online platforms, is generally completed under Title II of the JOBS Act and is limited to accredited investors. The platforms offer low minimum investments, often $100 – $10,000.[63][64]
  • Intellectual property exposure – One of the challenges of posting new ideas on crowdfunding sites is there may be little or no intellectual property (IP) protection provided by the sites themselves. Once an idea is posted, it can be copied. As Slava Rubin, founder of IndieGoGo said: “We get asked that all the time, ‘How do you protect me from someone stealing my idea?’ We’re not liable for any of that stuff.”[65] Inventor advocates, such as Simon Brown, founder of the UK-based United Innovation Association, counsel that ideas can be protected on crowdfunding sites through early filing of patent applications, use of copyright and trademark protection as well as a new form of idea protection supported by the World Intellectual Property Organization called Creative Barcode.[66]
  • Innovative new platforms, such as RocketHub, have emerged that combine traditional funding for creative work with branded crowdsourcing – helping artists and entrepreneurs unite with brands “without the need for a middle man.”[61]
  • Global Giving allows individuals to browse through a selection of small projects proposed by nonprofit organizations worldwide, donating funds to projects of their choice.
  • Microcredit crowdfunding platforms such as Kiva (organization) and Wokai facilitate crowdfunding of loans managed by microcredit organizations in developing countries.
  • The US-based nonprofit Zidisha offers a new twist on these themes, applying a direct person-to-person lending model to microcredit lending for low-income small business owners in developing countries. Zidisha borrowers who pass a background check may post microloan applications directly on the Zidisha website, specifying proposed credit terms and interest rates. Individual web users in the US and Europe can lend as little as one US dollar, and Zidisha’s crowdfunding platform allows lenders and borrowers to engage in direct dialogue. Repaid principal and interest is returned to the lenders, who may withdraw the cash or use it to fund new loans.[62]
  • DonorsChoose.org, founded in 2000, allows public school teachers in the United States to request materials for their classrooms. Individuals can lend money to teacher-proposed projects, and the organization fulfills and delivers supplies to schools.
  • There are also a number of own-branded university crowdfunding websites, which enable students and staff to create projects and receive funding from alumni of the university or the general public. Several dedicated civic crowdfunding platforms have emerged in the US and the UK, some of which have led to the first direct involvement of governments in crowdfunding.

The Go Lean…Caribbean roadmap asserts that the adoption of new community ethos, plus the executions of the following strategies, tactics, implementations and advocacies will foster the “crowdfunding”/investment industry in the region:

Community Ethos – Deferred Gratification Page 21
Economic Principles – People Choose because Resources are Limited Page 21
Economic Principles – People Respond to Incentives Page 21
Economic Principles – Economic Systems Influence Choices & Incentives Page 21
Economic Principles – Consequences of Choices Lie in the Future Page 21
Community Ethos – Job Multiplier Page 22
Community Ethos – Lean Operations Page 24
Community Ethos – Return on Investments   (ROI) Page 24
Community Ethos – Cooperatives Page 25
Community Ethos – Ways to Impact the Future Page 26
Community Ethos – Ways to Help Entrepreneurship Page 28
Community Ethos – Ways to Promote Intellectual Property Page 29
Community Ethos – Ways to Impact Research & Development (R&D) Page 30
Community Ethos – Ways to Bridge the Digital Divide Page 31
Community Ethos – Ways to Improve Sharing Page 35
Community Ethos – Ways to Impact the Greater Good Page 37
Strategy – Mission – Foster Local Economic Engines. Page 45
Strategy – Customers of the CU – Diaspora – Incentivize Investments Page 47
Tactical – Fostering a Technocracy Page 64
Tactical – Tactics to Forge an $800 Billion Economy – High Multiplier Industries Page 70
Tactical – Separation of Powers – Self-Governing Entities Page 80
Implementation – Ways to Pay for Change – SGE Licenses Page 101
Implementation – Steps to Implement Self-Governing Entities Page 105
Implementation – Ways to Deliver Page 109
Implementation – Ways to Impact Social Media Page 111
Planning – 10 Big Ideas – Self-Governing Entities / Cyber Caribbean Page 127
Planning – Ways to Improve Trade Page 128
Planning – Ways to Make the Caribbean Better Page 131
Advocacy – Ways to Grow the Economy Page 151
Advocacy – Ways to Create Jobs Page 152
Advocacy – Ways to Foster Cooperatives Page 176
Advocacy – Ways to Impact Wall Street – Adopt Advanced Products like REITs Page 200
Advocacy – Ways to Impact Main Street Page 201
Advocacy – Ways to Impact the Diaspora Page 217
Appendix – Job Multipliers Page 259

Under the Go Lean roadmap, there will be plenty of opportunities for entrepreneurial funding. The CU will solicit investors and foster entrepreneurism by featuring the structures of Self-Governing Entities (SGE); these are bordered grounds like high-tech R&D campuses, medical parks, and technology bases; but they will also include low-tech blue-collar activities like salvage yards and ship-breaking. The subjects of SGE’s, self-employment opportunities and entrepreneurial hustle has been directly addressed and further elaborated upon in these previous blog/commentaries:

https://goleancaribbean.com/blog/?p=2857 Where the Jobs Are – Entrepreneurism in Junk
https://goleancaribbean.com/blog/?p=2338 Using SGE’s to Welcome the Dreaded ‘Plutocracy’
https://goleancaribbean.com/blog/?p=2126 Where the Jobs Are – Computers Reshaping Global Job Market
https://goleancaribbean.com/blog/?p=2025 Where the Jobs Are – Attitudes & Images of the Caribbean Diaspora in US
https://goleancaribbean.com/blog/?p=2003 Where the Jobs Are – Ship-breaking under SGE Structure
https://goleancaribbean.com/blog/?p=1698 Where the Jobs Are – STEM Jobs Are Filling Slowly
https://goleancaribbean.com/blog/?p=1683 Where the Jobs Were – British public sector now strike over ‘poverty pay’
https://goleancaribbean.com/blog/?p=1596 Book Review: ‘Prosper Where You Are Planted’
https://goleancaribbean.com/blog/?p=1325 Puerto Rico Governor Signs Bill on Small-Medium-Enterprises
https://goleancaribbean.com/blog/?p=1214 Where the Jobs Are – Fairgrounds under SGE Structure as Landlords for Sports Leagues
https://goleancaribbean.com/blog/?p=599 Ailing Puerto Rico open to radical economic fixes – with focus on Informal Economy
https://goleancaribbean.com/blog/?p=398 Self-employment on the rise in the Caribbean – World Bank
https://goleancaribbean.com/blog/?p=273 10 Things We Don’t Want from the US – Job Discrimination of Immigrations
https://goleancaribbean.com/blog/?p=214 LCD versus an Entrepreneurial Ethos

The Caribbean is arguably the best address on the planet, but there are a lot of missing ingredients so as to be the best address for everyone. Due to this deficiency, the region has lost a large share of its human capital, one estimate of 70%, to the brain-drain. Some of the missing ingredients, “push” factors, have been jobs and opportunities for entrepreneurship.

No More! Change has come to the Caribbean. Starting first with the CU leadership – “thinking in a non-traditional way”.

The roadmap anticipates 150 million unique subscribers on www.myCarribbean.gov. This technocratic approach is more viable, more engaging than simply throwing our hopes over some wall to the far-flung Diaspora.

We must stop the floodgates of the debilitating brain-drain now and encourage our youth to seek a future in their homeland. While, we are at it, we must also encourage the far-flung Diaspora to repatriate back to the Caribbean.

This plan identified in the Go Lean book and blog/commentaries is a good start to create the missing opportunities for the region. The end result of this roadmap is a clearly defined destination: a better place to live, work and play. 🙂

Download the book Go Lean … Caribbean – now!

———-

Appendix A – Video – Crowdfunding:  http://youtu.be/8b5-iEnW70k

What is Crowdfunding? Crowdfunding planning? What, How, Why and When? One platform’s view:

Appendix B – Kickstarter Campaigns

On April 17, 2014, the UK-based Guardian media outlet published a list of “20 of the most significant projects” launched on the Kickstarter platform prior to the date of publication:

  • Musician Amanda Palmer raised US$1.2 million from 24,883 backers in June 2012 to make a new album and art book.[40]
  • American Hans Fex raised US$1,226,811 from 5,030 backers in March 2014 for his “MiniMuseum” project that he describes on his Kickstarter page: “For the past 35 years I have collected amazing specimens … I then carefully break those specimens down into smaller pieces, embed them in acrylic … Each mini museum is a handcrafted, individually numbered limited edition … The majority of these specimens were acquired directly from contacting specialists recommended to me by museum curators, research scientists and university historians”.[41]
  • Writer Rob Thomas raised $5.7 million from 91,585 backers in April 2013 to create a feature film version of the defunct television series Veronica Mars. The nine award levels were initially available to backers in 21 countries, including Brazil, Canada, Finland and Germany. Lead actress Kristen Bell explained on the launch date of the project: “I promise if we hit our goal, we will make the sleuthiest, snarkiest, it’s-all-fun-and-games-‘til-one-of-you-gets-my-foot-up-your-ass movie we possibly can.”[42]
  • Actor, writer and director Zach Braff raised US$3.1 million from 46,520 backers in May 2013 to create the feature film Wish I Was Here, which premiered at the Sundance Film Festival. Braff’s campaign was financially complemented by Worldview Entertainment.
  • Filmmaker Spike Lee raised US$1.4 million from 6,421 backers in August 2013 to make a feature film that, as of April 2014, is not titled. The film will feature actors Stephen Tyrone Williams, Zaraah Abrahams and Michael K. Williams.
  • YouTube celebrity Freddie Wong, who owns the company RocketJump, raised US$808,000 to produce the second series of the Web-based series Video Game High School. In February 2013, 10,613 backers committed funds to the project following the      series’ first season, which was also funded on Kickstarter.
  • Performance artist Marina Abramovic raised US$661,000 from 4,765 backers in August 2013 after paying US$950,000 to buy a building that would house the “Marina Abramovic Institute”. The building, as well as a corresponding organization, was foremost to the campaign, as Abramovic seeks to feature and maintain “long durational work, including that of performance art, dance, theatre, film, music, opera, and other forms that may develop in the future”.
  • The Kano technology company raised US$1.5 million from 13,387 backers in December 2013 to create a “computer and coding kit for all ages.” In June 2014, Kano will ship a case, a keyboard, a  speaker, a wireless server, and software that encourages children to learn the “Kano Blocks” coding language, a set of computer programming skills.
  • The Flint and Tinder company raised US$1.1 million from 9,226 backers in April 2013 for its “10-Year Hoodie” hooded sweatshirt that consists of 100%cotton and is made in the U.S. The company explains on its website: “Companies have systematically lowered your expectations to the point where it’s hard to know what to expect anymore. But while they’re busy off-shoring, out-sourcing and generally making things as cheaply and quickly as possible. It ends here.” According to Flint and Tinder, one million units of the product have been sold.[43][44]

———–

Appendix C – Source References:

a. http://www.urbandictionary.com/define.php?term=jamerican / http://www.nytimes.com/2013/04/21/sunday-review/hispanics-the-new-italians.html?pagewanted=all&_r=0
b.
http://en.wikipedia.org/wiki/Crowdfunding

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Role Model Jack Ma brings Alibaba to America

Go Lean Commentary

The Chinese company Alibaba Group is another model for the Caribbean Postal Union (CPU): our logistics solution for delivering the mail … and modern commerce – 21st Century trade – to the Caribbean region.

The US Postal Service (USPS) is not the model for the Caribbean. The book Go Lean…Caribbean describes the USPS as a failing enterprise (Page 99). Alibaba, on the other hand, just went public on the New York Stock Exchange (NYSE), raising $25 Billion in the first week.

CU Blog - Role Model Jack Ma brings Alibaba to America - Photo 1Alibaba Group Holding Limited is a publicly traded Hangzhou-based group of Internet-based e-commerce businesses, including business-to-business online web portals, online retail and payment services, a shopping search engine and data-centric cloud computing services. The group began in 1999 when Jack Ma founded the website Alibaba.com, a business-to-business portal to connect Chinese manufacturers with overseas buyers. In 2012, two of Alibaba’s portals handled 1.1 trillion yuan ($170 Billion) in sales.[13] The company primarily operates in the People’s Republic of China (PRC), and at closing time, on the date of its historic initial public offering (IPO), 19 September 2014, Alibaba’s market value was measured as US$231 Billion.[14]. Analysts says that performance marketing will play a key role in meeting the financial markets’ expectations of such market valuation [15]

In September 2013, the company sought an IPO in the United States after a deal could not be reached with Hong Kong regulators.[16] Planning occurred over 12 months before the company’s market debut in September 2014. The NYSE Alibaba ticker symbol is “BABA.N”, while the pricing of the IPO initially raised US$21.8 billion,[17][14] which later increased to US$25 billion, making it the largest IPO in history.[18] However, buyers weren’t purchasing actual shares in the group, since China forbids foreign ownership, but rather just shares in a Cayman Islands shell corporation.[19]

Alibaba’s consumer-to-consumer portal Taobao Marketplace, similar to US-based eBay.com, features nearly a billion products and is one of the 20 most-visited websites globally. The Group’s websites accounted for over 60% of the parcels delivered in China by March 2013,[13] and 80% of the nation’s online sales by September 2014.[14] Alipay, an online payment escrow service, accounts for roughly half of all online payment transactions within China.[20]

Alipay.com is a third-party online payment platform with no transaction fees.[1] It was launched in China in 2004 by Alibaba Group and its founder Jack Ma. According to analyst research report, Alipay has the biggest market share in China with 300 million users and control of just under half of China’s online payment market in February 2014. According to Credit Suisse, the total value of online transactions in China grew from an insignificant size in 2008 to around RMB 4 trillion (US$660 billion) in 2012.[2]

Alipay provides an escrow service, in which consumers can verify whether they are happy with goods they have bought before releasing money to the seller. This service was offered for what the company says are China’s weak consumer protection laws, which have reduced consumer confidence in C2C (Consumer-to-Consumer) and even B2C (Business-to-Consumer) quality control.

The company says Alipay operates with more than 65 financial institutions including Visa and MasterCard[3] to provide payment services for Taobao and Tmall as well as more than 460,000 Chinese businesses. Internationally, more than 300 worldwide merchants use Alipay to sell directly to consumers in China. It currently supports transactions in 12 foreign currencies.

The payment methods are MasterCard, Visa, Boleto Bancário, Transferência Bancária, Maestro, WebMoney, and QIWI Кошелек as of May 2014.[4]

The PBOC (People’s Bank of China), China’s central bank, issued licensing regulations in June 2010 for third-party payment providers. It also issued separate guidelines for foreign-funded payment institutions. Because of this, Alipay, which accounts for half of China’s non-bank online payment market, was restructured as a domestic company controlled by Alibaba CEO Jack Ma in order to facilitate the regulatory approval for the license.[5] The 2010 transfer of Alipay’s ownership was controversial, with media reports in 2011 that Yahoo! and Softbank (Alibaba Group’s controlling shareholders) were not informed of the sale for nominal value. Chinese business publications Century Weekly criticised Ma, who stated that Alibaba Group’s board of directors was aware of the transaction.[6] The incident was criticized in foreign and Chinese media as harming foreign trust in making Chinese investments.[7] The ownership dispute was resolved by Alibaba Group, Yahoo!, and Softbank in July 2011.[8]

In 2013 Alipay launched a financial product platform called Yu’ebao.[9] As of June 2013 the company still had what it called “a minor paperwork problem” with the China Securities Regulatory Commission, but the company said that they planned to expand the product while these are sorted out.[10]
Wikipedia Online Encyclopedia – Retrieved October 2, 2014
http://en.wikipedia.org/wiki/Alipay

Source References:

  1. Zhe, Sun (Jan 2012). “From Stall to Mall”. News China.
  2. John Watling (14 February 2014). “China’s Internet Giants Lead in Online Finance”. The Financialist. Credit Suisse. Retrieved 15 February 2014.
  3. “About Alipay”. Alipay. Retrieved 10 October 2013.
  4. https://alipay.alibaba.com/checkout.htm (free registration required)
  5. Wang, Shanshan (27 May 2011). “Alipay Awarded Third-Party Payment License”. Caixin Online.
  6. “How Jack Ma’s Mistake Damaged China’s Market”. Caixin Online. 14 June 2011.
  7. “Jack Ma Talks To China Entrepreneur Magazine About The Alipay Case (UPDATED)”. DigiCha. 6 July 2011. Retrieved 10 October 2013.
  8. Rusli, Evelyn M. (29 July 2011). “Yahoo and Alibaba Resolve Dispute Over Alipay”. DealBook.
  9. Chohan, Usman W. “Financial Innovation in China: Alibaba’s Leftover Treasure – 余额宝”. McGillUniversity. Retrieved 14 May 2014.
  10. Hsu, Alex (27 June 2013). “Alipay’s Issue with CSRC Only a Paperwork Problem; Alipay Will Continue to Expand Yu E Bao”. BrightWire News.

Alibaba’s 2013 revenues amounted to USD 7.5 billion[11] with 22,000 employees (March 2014).[12] This Alibaba model relates to the Caribbean in so many ways, including the fact that it is a Cayman Islands incorporated business entity.

If the CPU can duplicate some of Alibaba’s success, that would be a win-win. The focus of the CPU is not just postal mail, but rather logistics. Alibaba does so much more than just sell Chinese manufactured goods online, it facilitates a complete eco-system for Small-Medium-Enterprises (SME’s) to thrive: finding customers for their wares and collecting payments. (The end result is the generation of $170 billion in commerce). We need that functionality in the Caribbean. Alibaba is therefore a good model, not just for the CPU but the entire Caribbean Union Trade Federation (CU). The book Go Lean…Caribbean, serves as a roadmap for the introduction and implementation of the technocratic CU.

Alibaba was the brainchild of just one person, Jack Ma.

This VIDEO demonstrates an additional theme from the Go Lean book, that one person can make a difference in transforming society:

VIDEO: CBS News 60 Minutes – (Posted 09-28-2014) –
http://www.cbsnews.com/news/alibaba-chairman-jack-ma-brings-company-to-america/

(VIDEO plays best in Internet Explorer).

Jack Ma and Alibaba have greatly impacted Chinese society, elevating the economic engines. This result synchronizes with the Go Lean roadmap for elevating Caribbean society. The CU will employ technologically innovative products and services to impact its prime directives; identified with the following 3 statements:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

The Go Lean roadmap seeks to change the entire eco-system of Caribbean commerce and the interaction with postal operations. This vision is defined early in the book (Page 12 & 14) in the following pronouncements in the Declaration of Interdependence:

xv. Whereas the business of the Federation and the commercial interest in the region cannot prosper without an efficient facilitation of postal services, the Caribbean Union must allow for the integration of the existing mail operations of the governments of the member-states into a consolidated Caribbean Postal Union, allowing for the adoption of best practices and technical advances to deliver foreign/domestic mail in the region.

xxvii. Whereas the region has endured a spectator status during the Industrial Revolution, we cannot stand on the sidelines of this new economy, the Information Revolution. Rather, the Federation must embrace all the tenets of Internet Communications Technology (ICT) to serve as an equalizing element in competition with the rest of the world. The Federation must bridge the digital divide and promote the community ethos that research/development is valuable and must be promoted and incentivized for adoption.

Email and text messages have replaced “snail” mail in advanced economy countries for personal written communications. Electronic Bill Presentation & Payments (EBP&P) schemes are transforming business-to-consumer interactions, and electronic funds transfer/electronic commerce is the norm for payments. So ICT must be a prominent feature of any Caribbean empowerment plan. This is why creating the CPU and the Caribbean Cloud is “Step One, Day One” in the Go Lean roadmap. This is the by-product of assembling regional organs into a single entity with multilateral cooperation and a separation-of-powers (Page 71). The roadmap also includes establishment of the Caribbean Central Bank (CCB), as a cooperative among existing Central Banks, and its facilitation of electronic payments schemes so as to enable the region’s foray into electronic commerce and trade marketplaces, as depicted with the Alibaba/Alipay model in the foregoing article and VIDEO.

The Go Lean book details a series of community ethos, strategies, tactics, implementations and advocacies to foster the best practices for the delivery of the CPU and trade marketplaces in the Caribbean region:

Community Ethos – Deferred Gratification Page 21
Community Ethos – Economic Principles – All Choices Involve Costs Page 21
Community Ethos – Economic Principles – People Respond to   Incentives Page 21
Community Ethos – Economic Principles – Economic Systems Influence   Choices Page 21
Community Ethos – Economic Principles – Voluntary Trade Creates Wealth Page 21
Community Ethos – Economic Principles – The Consequence of Choice Lie   in Future Page 21
Community Ethos – Job Multiplier Page 22
Community Ethos – Lean Operations Page 24
Community Ethos – Cooperatives Page 25
Community Ethos – Ways to Impact the Future Page 26
Community Ethos – Ways to Help Entrepreneurship Page 28
Community Ethos – Promote Intellectual Property Page 29
Community Ethos – Ways to Bridge the Digital Divide Page 31
Strategy – Agents of Change – Technology Page 57
Strategy – Agents of Change – Globalization Page 57
Tactical – Fostering a Technocracy Page 64
Tactical – How to Grow the Economy to $800 Billion – ‘East Asian Tigers’ Model Page 67
Tactical – Separation of Powers – Postal Services Page 78
Tactical – Separation of Powers – Interstate Commerce Administration Page 79
Implementation – Year 1 / Assemble Phase – Establish CPU Page 96
Implementation – Anecdote – Mail Services – US Dilemma Page 99
Implementation – Ways to Pay for Change – Group Purchasing Organizations (GPO) Page 101
Implementation – Ways to Optimize Mail Service & myCaribbean.gov Marketplace Page 108
Implementation – Ways to Deliver Page 109
Implementation – Ways to Impact Social Media Page 111
Implementation – Ways to Benefit from Globalization Page 119
Planning – Ways to Improve Trade – GPO’s Page 128
Planning – Ways to Improve Interstate Commerce Page 129
Advocacy – Ways to Grow the Economy Page 151
Advocacy – Ways to Create Jobs Page 152
Advocacy – Ways to Mitigate Black Markets Page 165
Advocacy – Ways to Foster Cooperatives Page 176
Anecdote – Caribbean Industrialist – Role Model Butch Stewart Page 189
Advocacy – Ways to Foster Technology – Incubators Strategy Page 197
Advocacy – Ways to Foster e-Commerce Page 198
Advocacy – Reforms for Banking Regulations Page 199
Advocacy – Ways to Impact Wall Street Page 200
Advocacy – Ways to Impact Main Street Page 201

According to the foregoing article, trade business models can be very successful as a strategy to grow the regional economy. Increased trade will undoubtedly mean increased job opportunities. The CU/CPU/CCB/Go Lean plan is to foster and incubate key industries for this goal, incorporating many of the best practices as related in the foregoing article and VIDEO; imagine a Caribbean-based marketplace – www.myCaribbean.gov – with 150 million subscribers (Page 74). Alibaba is now worth over US$231 Billion, though it is a recent start-up. This is a role model for the CU/CPU/CCB/Go Lean roadmap to follow, a methodical start-up with technocratic efficiency.

Now is the time for all of the Caribbean, the people and governing institutions (like Postal Operations), to lean-in for the changes in the book Go Lean … Caribbean. This is a Big Idea for the region, that of a Cyber Caribbean effort (Page 127), in which trade marketplaces play a major role. This roadmap is not just a plan for delivering the mail; it is also the delivery of the hopes and dreams of generations of Caribbean stakeholders; it is about delivering the future: a better place to live, work and play.  🙂

Download the book Go Lean … Caribbean – now!

———————————

Appendix – Commentary References:

11. “Ali Group’s revenue in 2011 amounted to $ 2.8 billion over 40% profit margin”. Sohu.com – Chinese Internet Search Engine . Retrieved 2012-06-07 from: http://it.sohu.com/20120607/n344991768.shtml.

12. “Alibaba group FAQs”. Retrieved 2012-06-07 from: http://www.alibabagroup.com/en/about/faqs.

13. “E-commerce in China: The Alibaba phenomenon”. The Economist. Retrieved 23 March 2013 from: http://www.economist.com/news/leaders/21573981-chinas-e-commerce-giant-could-generate-enormous-wealthprovided-countrys-rulers-leave-it.

14. Lianna B. Baker, Jessica Toonkel, Ryan Vlastelica (19 September 2014). “Alibaba surges 38 percent on massive demand in market debut“. Reuters. Retrieved 20 September 2014 from: .

15. “How Alibaba can double sales“. Retrieved 30 September 2014.

16. “U.S. to get coveted Alibaba IPO after Hong Kong talks founder“. Reuters. 25 September 2013. Retrieved 26 September 2013 from: .

17. “IPO launch of Alibaba pushed back by a week“. China National News. 1 September 2014. Retrieved 1 September 2014.

18. Picker, Leslie; Chen, Lulu Yilun (22 September 2014). “Alibaba’s Banks Boost IPO Size to Record of $25 Billion“. Bloomberg. Retrieved 23 September 2014.

19. Solomon, Steven Davidoff (May 6, 2014). “Alibaba Investors Will Buy a Risky Corporate Structure“. New York Times (Dealbook blog).

20. “Alibaba: The world’s greatest bazaar“. The Economist. Retrieved 23 March 2013.

 

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MetroCard – Model for the Caribbean Dollar

Go Lean Commentary

CU Blog - MetroCard - Model for CCB - Photo 1The MetroCard, the New York City Metropolitan Transportation Authority’s (MTA) payment system is the subject of the referenced source appendix below. But this subject is about more than just simple bus/subway tokens, instead this subject refers to a whole eco-system that constitutes an electronic payment scheme. This system generates $4 billion (2012) and services the transit needs of 15.1 million people. The MTA drives the NYC regional economy, the largest in the US, facilitating the connection for many to traverse from home to work; then after work, the MTA network enables the NYC metropolitan area (New York, New Jersey, and Connecticut) to get to a host of leisure activities: music, theater, cultural events, sports, and shopping. MetroCard is therefore a de facto currency for this region to live, work and play.

MetroCard is a digital currency and not “hard money”, so there are not paper stock or coinage issues to be managed with this approach. (MetroCard replaced the previous ubiquitous tokens in 2003). This attribute relates to the effort to re-boot and optimize the Caribbean regional economy and society. The book Go Lean…Caribbean points to NYC as a model and source of many lessons that the Caribbean can learn and apply, especially related to the adoption of the regional currency, the Caribbean Dollar (C$).

The book Go Lean…Caribbean serves as a roadmap for the introduction and implementation of the Caribbean Union Trade Federation (CU) and the Caribbean Central Bank (CCB). This Go Lean roadmap has 3 prime directives:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

The Caribbean Central Bank has the role of heavy-lifting in the facilitation of the electronic payments modes of the Caribbean Dollar. While the traditional central banking role of currency/coinage distribution do not come into play, with the e-Payment schemes, there are still many responsibilities and benefits for central bank command-and-control. This refers to the subject of M1 monetary supply. M1 refers to the measurement of the total of currency/money in circulation (M0) plus overnight bank deposits (like demand deposits, travelers’ checks & other checkable deposits). So when digit currencies, as MetroCard, are factored in, there is no M0, but an increase in M1. As M1 values increase, there is a dynamic in the regional banking system that creates money “from thin-air”; this is referred to as the money multiplier. The more M1 money in the system, the more liquidity for investment and development opportunities.

The Caribbean needs this increase in development capital/liquidity.

This subject of electronic payment systems has been previously covered in Go Lean blogs, highlighted here in the following samples:

https://goleancaribbean.com/blog/?p=1350 PayPal expands payment services to 10 markets
https://goleancaribbean.com/blog/?p=906 Bitcoin needs regulatory framework to change ‘risky’ image
https://goleancaribbean.com/blog/?p=528 Facebook plans to provide mobile payment services
https://goleancaribbean.com/blog/?p=360 How to Create Money from Thin Air

This Go Lean/CU/CCB roadmap looks to employ electronic payments / virtual money schemes to impact the growth of the regional economy. There are two CU schemes that relate to this MetroCard structure:

  • Cruise Passenger Smartcards – The Go Lean roadmap posits that the cruise industry needs the Caribbean more than the Caribbean needs the industry. But the cruise lines have embedded rules/regulations designed to maximize their revenues at the expense of the port-side establishments. The CU solution is to deploy a scheme for smartcards that function on the ships and at the port cities (Page 193).
  • e-Commerce Facilitation – The Go Lean roadmap defines that the Caribbean Dollar (C$) will be mostly cashless, an accounting currency. So the Caribbean Central Bank (CCB) will settle all C$ electronic transactions (MasterCard-Visa style or ACH style) and charge interchange/clearance fees (Page 198). This scheme allows for the emergence of full-throttle e-Commerce activities.

Overall, stewardship of the single market economy and single regional currency was envisioned and pronounced early in the Go Lean roadmap with this Verse XXIV (Page 13) of the Declaration of Interdependence, with these words:

Whereas a free market economy can be induced and spurred for continuous progress, the Federation must install the controls to better manage aspects of the economy: jobs, inflation, savings rate, investments and other economic principles…

New York City is a great model for this Caribbean empowerment effort to look, listen, and learn. The same as tourism is the primary economic driver in the Caribbean (80 million visitors), NYC also plays host to 25 million visitors annually. Many NYC tourists ride the MTA public transportation modes and have to acquire a MetroCard – many times, they leave unspent balances  to just sit there. What becomes of those monies? See this news article here:

Unspent MetroCard Money Means Millions for M.T.A.

(http://www.nyctransitforums.com/forums/topic/43954-unspent-metrocard-money-means-millions-for-mta/)

Think of it as New York’s biggest sock drawer, except that instead of nickels, dimes and quarters, what is squirreled away in its dark recesses are millions of lapsed yellow-and-blue MetroCards with digital loose change still dangling from their magnetic strips.

In the decade ending in 2010, nearly $500 million worth of unspent balances on expired bus and subway MetroCards accumulated, and that money can no longer be redeemed.

Cards that are bought, never used but still valid are counted for bookkeeping purposes as a liability, because they might eventually be used. Outdated cards with pending balances become an asset after they expire, about two years from the date of sale. The balances are listed as revenue under the category of “fare media liability.”

Tens of millions of dollars a year may not seem like much out of $4 billion in annual MetroCard revenue for New York City Transit, but there is no stream of cash that the agency scoffs at.

Kevin Ortiz, a spokesman for the Metropolitan Transportation Authority, which includes the transit agency, said: “Expired card value does benefit the M.T.A. It gets counted as fare box revenue.”

The peak year for replenishing New York City Transit’s fare media liability account was 2012, when $95 million was credited. That followed a surge in purchases in 2010, before a fare increase. Those cards, many presumably with outstanding balances, have expired.

Considering the governance for the MetroCard, the MTA has been described with some adjectives of efficiency and effectiveness. Their website described their charter as follows:

While nearly 85 percent of the nation’s workers need automobiles to get to their jobs, four of every five rush-hour commuters to New York City’s central business districts avoid traffic congestion by taking transit service – most of it operated by the MTA. MTA customers travel on America’s largest bus fleet and on more subway and rail cars than all the rest of the country’s subways and commuter railroads combined.

This mobility helps ensure New York’s place as a world center of finance, commerce, culture, and entertainment, and New York ranks near the top among the nation’s best cities for business, Fortune magazine has written, because it has “what every city desires. A workable mass transit system.”

MTA mass transit helps New Yorkers avoid about 17 million metric tons of pollutants while emitting only 2 million metric tons, making it perhaps the single biggest source of greenhouse gas (GHG) avoidance in the United   States. The people living in our service area lead carbon-efficient lives, making New   York the most carbon-efficient state in the nation.

Over the past two decades, the MTA has committed some $72 billion to restore and improve the network so that today it runs at unprecedented levels of efficiency. Our employees at all of our agencies work diligently to maintain high service and safety standards.

(Source: Retrieved August 19, 2014 from: http://web.mta.info//mta/network.htm)

The governance for the MetroCard may be in good hands, a technocratic reflection. Creating a technocratic CU/CCB governance is “Step One, Day One” in the Go Lean roadmap. Implementing this allows for rock-solid monetary integrity for local financial systems, providing the foundation so the regional society can be elevated, economically and governmentally. In this vein, we examine specific lessons & applications in consideration of the MetroCard business model in the Appendix below:

MetroCard Facts Go Lean book considerations/reflections (actual Page Numbers)
MetroCard History Roadmap with Project Delivery Obligations (Page 109); Fostering a Technocracy (Page 64)
Multiple Jurisdictions Confederation of 30 Member-States (Page 45); Fostering Interstate Commerce (Page 129)
Pricing/Cost Increases Unified Command & Control on Inflation (Page 153)
Technology Foster Technology (Page 197); e-Commerce (Page 198); Bridging Digital Divide (Page 31)
Transfers People respond to economic incentives (Page 21)
Card type consideration –   Pay-Per-Ride cards Improve M1 by encouraging stored balances (Page 198)
Card type consideration – Student cards Facilitation Education (Page 159) and Transportation (Page 205)
Card type consideration –   Disabled/Senior Citizens Improve Elder-Care (Page 225) and Impact Persons with Disabilities (Page 228)
Purchase Options – Subway Station   Booths Manage Federal Civil Servants (Page 173)
Purchase Options – Vending   Machines Foster Technology (Page 197); e-Commerce (Page 198); Bridging Digital Divide (Page 31)
Purchase Options – Neighborhood   Merchants Help Entrepreneurship (Page 28); Impact Main Street (Page 201);
Future Impact the Future (Page 26)
Bad Actors: Fraud/Scams Bad Actors Emerge – Reduce Crime (Page 178); Impact the Greater Good (Page 37)

The Go Lean book details additional community ethos, strategies, tactics, implementations and advocacies to foster electronic payment systems, and the unified command & control necessary for its success:

Community Ethos – Money Multiplier Principle Page 22
Community Ethos – Lean Operations Page 24
Community Ethos – Cooperatives Page 25
Tactical – Separation of Powers – Central Banking Page 73
Implementation – Assemble Central Bank Cooperative Page 96
Planning – Lessons Learned from New York City Page 137
Anecdote – Caribbean Currencies Page 149
Advocacy – Ways to Mitigate Black Markets Page 165
Advocacy – Ways to Impact Public Works Page 175
Advocacy – Ways to Foster Cooperatives Page 176
Advocacy – Reforms for Banking Regulations Page 199
Advocacy – Ways to Impact Urban Living Page 234
Appendix – New York City Economy Details Page 277

Now is the time for all of the Caribbean, the people and governing institutions, to lean-in for the empowerments described in the book Go Lean … Caribbean. We can all benefit by studying and modeling the successes of New York City!

Any visitor to the city quickly realizes how unique this jurisdiction is compared to other urban areas in the US, or the world for that matter. Millions of people (31,483,000 according to 2010 census) live in a limited congested area that is the Greater Tri-State area, yet there is a recognizable level of efficiency – some technocratic deliveries. For example, NYC does not have the proliferation of yellow school buses that dot the landscape of most American communities. Most students in the city rely on the MTA, funded by their MetroCard, to get back and forth for school. So in effect, MetroCard services the full community needs to live, work, learn and play.

MetroCard is truly a model for the Caribbean … Dollar.

Download the book Go Lean … Caribbean – now!

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Appendix – Reference Source:

MetroCard – New   York Metropolitan Transportation Authority’s Payment System

The MetroCard is the payment method for the New York City Subway rapid transit system; New York City Transit buses, including routes operated by Atlantic Express under contract to the Metropolitan Transportation Authority (MTA); MTA Bus, and Nassau Inter-County Express systems; the PATH subway system (an entity of the Port Authority of New York & New Jersey); the Roosevelt Island Tram; AirTrain JFK; and Westchester County’s Bee-Line Bus System.

The MetroCard is a thin, plastic card on which the customer electronically loads fares. It was introduced to enhance the technology of the transit system and eliminate the burden of carrying and collecting tokens. The MTA discontinued the use of tokens in the subway on May 3, 2003, and on buses on December 31, 2003. The MetroCard is managed by a division of the MTA known as MetroCard Operations and manufactured by Cubic Transportation Systems, Inc.

History

01Jun1993 MTA distributes 3,000 MetroCards in the first major test of the technology for the entire subway system and the entire bus system.
06Jan1994 MetroCard live testing with compatible turnstiles at select lines and stations.
15May1997 The last MetroCard turnstiles were installed by this date, and the entire bus and subway system accepted MetroCards
04Jul1997 First free transfers available between bus and subway at any location with MetroCard.
01Jan1998 Bonus free rides (10% of the purchase amount) were given for purchases of $15 or more.
04Jul1998 Unlimited Ride MetroCards introduced, at $17 for 7 days, $63 for 30 days, Express Bus Plus for $120.
01Jan1999 1-Day Fun Pass was introduced: unlimited use for one day for $4.
25Jan1999 The first MetroCard Vending Machines installed.
13Apr2003 Tokens/coins no longer sold.
04May2003 Tokens only accepted as a $1.50 credit towards the $2 MetroCard ride.
02Mar2008 A new 14-day unlimited-ride was introduced for $47
30Dec2010 1-Day Fun Pass and the 14-Day Unlimited Ride MetroCards discontinued.
20Feb2013 Cards can now be refilled with both time and value.
03Mar2013 A $1 fee is imposed on new card purchases in-system

Pricing/Cost increases – since the complete cut-over in 2003

Date

Daily

Weekly

Monthly

04May2003

$2

$21

$70

27Feb2005

$2

$24

$76

02Mar2008

$2

$25

$81

28Jun2009

$2.25

$27

$89

30Dec2010

$2.25

$29

$104

19Dec2012

$2.50

$30

$104

Technology

During a swipe, the MetroCard is read, re-written to, then check-read to verify correct encoding.

Each MetroCard stored value card is assigned a unique, permanent ten-digit serial number when it is manufactured. The value is stored magnetically on the card itself, while the card’s transaction history is held centrally in the Automated Fare Collection (AFC) Database.

When a card is purchased and fares are loaded onto it, the MetroCard Vending Machine or station agent’s computer stores the amount of the purchase onto the card and updates the database, identifying the card by its serial number. Whenever the card is swiped at a turnstile, the value of the card is read, the new value is written, the customer is let through, and then the central database is updated with the new transaction as soon as possible. Cards are not validated in real time against the database when swiped to pay the fare. The AFC Database is necessary to maintain transaction records to track a card if needed. It has actually been used to acquit criminal suspects by placing them away from the scene of a crime. The database also stores a list of MetroCards that have been invalidated for various reasons (such as lost or stolen student or unlimited monthly cards), and it distributes the list to turnstiles in order to deny access to a revoked card.

MetroCard keeps track of the number of swipes at a location in order to allow those same number of people to transfer at a subsequent location, if applicable. The MetroCard system was designed to ensure backward compatibility, which allowed a smooth transition from the old (blue) format to the (gold) format.

Cubic later on used the proprietary MetroCard platform to create the Chicago Card, which is physically identical to the MetroCard except for the labeling.

Transfers

MetroCards allows for transfers (within two hours of initial entry) among the many transportation modes – incentivizing a preferred behavior. (Pricing rules are built into the system for upgrades like Express Buses, PATH, and JFK Airport AirTrain).

One free transfer from:

  • subway to local bus
  • bus to subway
  • bus to local bus
  • express bus to express bus
  • bus or subway to Staten Island Railway
  • subway to subway

Card type – consideration – Pay-Per-Ride MetroCards

  • $5 – $80 initial value in any increment (though vending machines only  sell values in multiples of 5 cents).
  • Card purchases or refills equal to or greater than $5 receive a 5% bonus (ex. $50 buys 21 rides).
  • Cards can be refilled up to $80 in one transaction and up to a total value of $100.
  • Though cards expire, the balance may be transferred to a new cards.

Card type – consideration – Student MetroCards: NYC does not have the propensity of yellow school business as other communities, therefore a partnership is forged between school districts and MTA.

  • MetroCards are issued to some New York City public and private school students allowing discounted access to the NYC Transit buses and trains, depending on the distance traveled between their school and their home. The card program is managed by the NYC-DOE Office of Pupil Transportation.
  • In Nassau County, Student MetroCards are issued by individual schools which have pre-paid for the cards.

Card type – consideration – Disabled/Senior Citizen Reduced-Fare MetroCards

  • Given to senior citizens and the disabled as a combination photo ID and MetroCard.
  • Allows half-fare within the MTA system. (Express Bus during off-peak hours only)
  • Half fare is also available on the 7-day and 30-day Unlimited MetroCards.
  • Card back is color-coded to match gender of card holder.
  • Card face is marked as “Photo ID Pass”

Purchase options

All new MetroCard purchases are charged a $1 fee, except reduced fare customers and those exchanging damaged / expired cards.

Subway Station Booths

Booths are located in all subway stations and are staffed by station agents. Every type of MetroCard can be purchased at a booth with the exception of the SingleRide ticket, and MetroCards specific to other transit systems (PATH, JFK Airtrain). All transactions must be in cash.

MetroCard Vending Machines

CU Blog - MetroCard - Model for CCB - Photo 2MetroCard Vending Machines (MVMs) are machines located in all subway stations and transit centers. They debuted on January 25, 1999 and are now found in two models. Standard MVMs are large vending machines that accept cash, credit cards, and debit cards and are in every subway station. Cash transactions are required for purchases of less than $1, and they can return up to $8 in coin change. There are also smaller versions of these machines that only accept credit and ATM/debit cards. Both machines allow a customer to purchase any type of MetroCard through a touch screen. The MVM can also refill to previously issued cards. PATH fare vending machines can also dispense MetroCards.

The machines are compliant with the Americans with Disabilities Act of 1990 through use of braille and a headset jack.

Neighborhood MetroCard Merchants

MetroCards can be sold by retail merchants not affiliated with MTA. Vendors can apply to sell MTA fare media at their businesses. Only presealed, prevalued cards are available, and no fee is charged.

Future

In 2006 the MTA and Port Authority of NY/NJ announced plans to replace the magnetic strip with smart cards.

On July 1, 2006, MTA launched a six-month pilot program to test the new “contact-less” smart card fare collection system, initially ending on December 31, 2006 but extended until May 31, 2007. This program was tested at all stations on the IRT Lexington Avenue Line and at four stations in the Bronx, Brooklyn and Queens. The testing system utilized Citibank MasterCard’s PayPass keytags. This smart card system is intended to ease congestion near the fare control area by reducing time spent at paying for fare. MTA and other transportation authorities in the region say they will eventually implement system-wide.

Beginning October 7, 2012, MetroCard vending machines scattered throughout Manhattan dispensed something other than the classic blue and gold MetroCard. The MTA has begun to sell advertisement space on the front and back of the card to raise additional revenue. The 2012 ad appearing on the cards was purchased by The Gap [retail stores] and reads: “Be Bright NYC” with multicolored letters on a navy blue background. It encourages New Yorkers to visit Gap’s newly remodeled flagship store at 34th   Street and Broadway starting October 10, 2012. Customers who present the MetroCard at any Gap store were entitled to a 20% discount on merchandise purchases through November 18, 2012. The MTA has been running advertisements on the back of MetroCards since its inception, earning advertiser fees along with expired card value (accruing when purchased fares wind up not being used on a card deemed a collectible by fans). Deals were arranged as early as 1997. However, this Gap deal is the first time the front of the cards have changed in over 10 years. Approximately 10% of the MetroCards sold throughout the system in a typical month will carry the Gap advertising. Future MetroCard advertising campaigns will include the word “MetroCard” on the back of the card, flush right in the white space above the zone available for advertising.

Bad Actors: Fraud and Scams

The MetroCard system is susceptible to various types of frauds, perpetrated by con artists. Usually these frauds involve the con artist preventing or dissuading the commuter from using his or her own MetroCard, and then charging the commuter for entry to the system (entry is gained by a method that costs the con artist nothing).

Also, MetroCard Vending Machines are programmed to disable the bill or coin acceptor after a series of rejected bills or coins, which can result in a row of MVMs all saying “No Bills” or “No Coins”.

If a con artist is not using a stolen or broken card, he or she can use an array of unlimited cards. Multiple cards are needed because of the 18-minute delay between each swipe at the same station. Using unlimited cards, a con artist is able to sell rides for $1 instead of $2.

A report from New York State Senator Martin J. Golden claims this scam is costing the MTA $260,000 a year, and some con artists are making up to $800 a day executing it. All aspects of this scam have been recently prohibited by MTA policy and a New York State law.

CU Blog - MetroCard - Model for CCB - Photo 3The introduction of MetroCards did eliminate one class of criminals. When the NYC subway still used tokens, token suckers would steal tokens by jamming turnstile coin slots, waiting for unsuspecting passengers to deposit tokens (only to discover that the turnstile did not work), then returning to suck out the token. The retirement of tokens in 2003 put the token suckers out of commission.

The MetroCard does have a magnetic stripe, but both the track offsets and the encoding differ from standard Magstripe cards. It is a proprietary format developed by the contractor Cubic. Off-the-shelf reader/writers for the standard cards are useless, and even hypothetically could work only with both physical and software modification. Some have had partial success decoding it using audio tape recorder heads, laptop sound cards, and custom Linux software.
Source: Wikipedia Online – encyclopedic source; retrieved 08/18/2014 from: http://en.wikipedia.org/wiki/MetroCard_(New_York_City)

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Amazon’s new FIRE Smartphone

Go Lean Commentary

Amazon 1The American company Amazon is the model for the Caribbean Postal Union (CPU): our means for delivering the mail.

This is surprising! One would think the American model would be the US Postal Service (USPS). No, the book Go Lean…Caribbean posits that the USPS is a failing enterprise, as of late; they lose money every year, have excessively high overhead expense base and an under-funded pension (Page 99). Why would anyone want to model that?

The focus of the CPU is not postal mail, but rather logistics. So we would want to model a successful enterprise in this industry space, like Amazon, not just another postal operation.

But Amazon does so much more than just sell books online. They are the epitome of an electronic commerce company. They operate a number of business operations online and off-line; and they run these companies well. They provide a good example of lean technocratic efficiency. So Amazon is a good model, not just for the CPU but the entire Caribbean Union Trade Federation (CU). The book Go Lean…Caribbean, serves as a roadmap for the introduction and implementation of the technocratic CU.

This concept of “lean” is very prominent in the book, even adapting the title, Go Lean, for the quest for excellence in Caribbean economic empowerment and governing efforts. The label “lean” is indicative of this quest; the word is used as a noun, a verb and an adjective. This point is pronounced early in the book (Page 4) with these statements:

The CU will lean on, lean in, lean over backwards, and then lean towards…The CU will embrace lean, agile, efficient organization structures – more virtual, less physical, more systems, less payroll.

The foregoing news article and VIDEO demonstrate Amazon’s commitment to a lean business model with their deployment of a proprietary smartphone.

By: Keith Wagstaff, Technology Reporter
The long-rumored Amazon smartphone was officially unveiled Wednesday and, yes, it has a 3-D screen. Well, technically Amazon CEO Jeff Bezos called it “dynamic perspective,” but it gives the new Fire Phone the illusion of depth with no glasses required thanks to four face-tracking cameras built into the front of the phone. While it features a 4.7-inch Gorilla Glass screen, users don’t necessarily have to touch the screen, thanks to controls that let people scroll through pages by tilting the phone. It also unveiled a service called Firefly, which makes it easier to buy items on Amazon by scanning and recognizing more “100 million different items” including books, movies and other products. The Fire Phone (32 GB), which ships July 25, is available now for pre-order for $199 with a two-year AT&T contract.

NBC News / CNBC – Cable News Channel (Posted 06-18-2014; retrieved 06/19/2014) –http://www.nbcnews.com/tech/gadgets/amazon-unveils-new-3-d-fire-smartphone-n134561

Visit NBCNews.com for breaking news, world news, and news about the economy

From the first glance, a benefit of the Fire smartphone is obvious for Amazon’s core business [a]. A consumer can scan “more than 100 million different items” and process a direct purchase directly from the phone – any electronic media would be delivered instantly to the phone, while a chattel good would be delivered within days, using Amazon’s already matured logistics network. Evidently, the execution of this business model requires hardware (smartphone) and not just some software (app).

This is win-win.

This entire model demonstrates the advantage of leading with technological innovations, even for non-technical endeavors.

This synchronizes with the Go Lean roadmap for elevating Caribbean society. The CU will employ technologically innovative products and services to impact its prime directives; identified with the following 3 statements:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

The book posits that the Caribbean is in crisis, but that this crisis can be a good thing because a “crisis is a terrible thing to waste”. Therefore the roadmap seeks to change the entire eco-system of Caribbean commerce and the interaction with postal operations. This vision is defined early in the book (Page 12 & 14) in the following pronouncements in the Declaration of Interdependence:

xv. Whereas the business of the Federation and the commercial interest in the region cannot prosper without an efficient facilitation of postal services, the Caribbean Union must allow for the integration of the existing mail operations of the governments of the member-states into a consolidated Caribbean Postal Union, allowing for the adoption of best practices and technical advances to deliver foreign/domestic mail in the region.

xxvii. Whereas the region has endured a spectator status during the Industrial Revolution, we cannot stand on the sidelines of this new economy, the Information Revolution. Rather, the Federation must embrace all the tenets of Internet Communications Technology (ICT) to serve as an equalizing element in competition with the rest of the world. The Federation must bridge the digital divide and promote the community ethos that research/development is valuable and must be promoted and incentivized for adoption.

This roadmap changes everything … in the Caribbean:

  • The CPU will be the owner/operator of the Caribbean Cloud web-site dubbed as myCaribbean.gov.
  • The CPU will operate a marketplace (like EBay or Amazon.com) to facilitate business transactions for Caribbean-based businesses and consumers (in the homeland or the Diaspora).
  • The CPU will provide mobile apps to facilitate contact & commerce within the region, modeling this Amazon FIRE feature.
  • The CPU will provide logistics to deliver products (“wet and dry”) to every Caribbean address.
  • The CPU will be the owner/operator of the cutting-edge network planned for pneumatic capsule pipelines in the region.
  • The CPU will own/operate refrigerated warehouses throughout the region, to distribute “wet” merchandise to destinations.
  • The CPU will be the Number One client for the Union Atlantic Turnpike, providing the cargo/parcels on the vessels (ferries, etc.) and thoroughways/tollways/railways built to inter-connect the islands of the homeland and the coastal states.

Creating the CPU and the Caribbean Cloud is “Step One, Day One” in the Go Lean roadmap. This is the by-product of assembling regional organs with multilateral cooperation and a separation-of-powers. The roadmap identifies Service Level Agreements (SLA) that the CPU will adhere to in fulfilling the obligations to its stakeholders: residents and member-state governments. There will be financial penalties for failures to deliver “absolutely, positive” at the agreed-upon schedule. This is how technocracies are structured. The guarantee forms the community ethos that success is not optional!

The Go Lean book details a series of community ethos, strategies, tactics, implementations and advocacies to foster the best practices for the delivery of CPU logistics in the Caribbean region:

Community Ethos – Deferred Gratification Page 21
Community Ethos – People Respond to Incentives Page 21
Community Ethos – Job Multiplier Page 22
Community Ethos – Intelligence Gathering Page 23
Community Ethos – Lean Operations Page 24
Community Ethos – Cooperatives Page 25
Community Ethos – Ways to Impact the Future Page 26
Community Ethos – Ways to Help Entrepreneurship Page 28
Community Ethos – Promote Intellectual Property Page 29
Community Ethos – Ways to Bridge the Digital Divide Page 31
Community Ethos – Ways to Improve Sharing Page 35
Strategy – Customers – Citizens and Member-states Governmental Page 47
Tactical – Separation of Powers – Postal Services Page 78
Tactical – Separation of Powers – Interstate Commerce Administration Page 79
Implementation – Year 1 / Assemble Phase – Establish CPU Page 96
Anecdote – Implementation Plan – Mail Services – US Dilemma Page 99
Implementation – Ways to Develop a Pipeline Industry Page 107
Implementation – Improve Mail Services – Electronic Supplements Page 108
Implementation – Ways to Deliver Page 109
Advocacy – Ways to Improve Interstate Commerce Page 129
Advocacy – Ways to Grow the Economy Page 151
Advocacy – Ways to Create Jobs Page 152
Advocacy – Ways to Foster Technology Page 197
Advocacy – Ways to Foster e-Commerce Page 198
Advocacy – Ways to Promote Call Centers Page 212
Advocacy – Ways to Impact the Diaspora Page 217
Advocacy – Ways to Impact Urban Living Page 234
Advocacy – Ways to Impact Rural Living Page 235
Appendix – Alternative Remittance Modes Page 270
Appendix – Interstate Compacts Page 278

Now is the time for all of the Caribbean, the people and governing institutions, to lean-in for the changes in the book Go Lean … Caribbean. This is a big deal for the region. This roadmap is not just a plan; it is also the delivery of the hopes and dreams of generations of Caribbean residents…and their Diaspora.

The region needs this delivery. Otherwise, we have no hope to incite and retain our young people. This roadmap therefore is more than just delivering the mail; it is about delivering the future: a better place to live, work and play.

Download the book Go Lean … Caribbean – now!

———–

a. Appendix – Amazon.com
Amazon.com, Inc. is an American international electronic commerce company with headquarters in Seattle, Washington, United States. It is the world’s largest online retailer. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, VHSs, CDs, video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably the Fire Phone, Amazon Kindle e-book reader and the Kindle Fire tablet computer—and is a major provider of cloud computing services.

Amazon 2Jeff Bezos, the founder and CEO, incorporated the company (as Cadabra) in July 1994 and the site went online as Amazon.com in 1995. Bezos changed the name cadabra.com to amazon.com because it sounded too much like cadaver. Additionally, a name beginning with “A” was preferential due to the probability it would occur at the top of any list that was alphabetized.
Amazon has separate retail websites for United States, United Kingdom, France, Canada, Germany, Italy, Spain, Sri Lanka, Australia, Brazil, Japan, China, India and Mexico soon coming soon, other South East Asian countries, with international shipping to certain other countries for some of its products. In 2011, it had professed an intention to launch its websites in Poland, Netherlands, and Sweden, as well. An Austrian website operates as part of the German website. As of June 2014, it still does not service Australia or New Zealand.
According to 2008 data, the domain amazon.com attracted at least 615 million visitors annually, twice the number of competitor Walmart. Amazon attracts approximately 65 million customers to its US website per month. The company has also invested heavily on a massive amount of server capacity for its website, especially to handle the excessive traffic during the December Christmas holiday season.
For 2013, Amazon posted revenues of US$ 74.45 Billion; profit of US$ 745 million (before taxes) and US$ 274.0 million after taxes. They have 117,300 employees, as of January 2014.
Multi-level sales strategy – Amazon employs a multi-level e-commerce strategy. Amazon started off by focusing on Business-to-Consumer relationships between itself and its customers, and Business-to-Business relationships between itself and its suppliers but it then moved to incorporate Customer-to-Business transactions as it realized the value of customer reviews as part of the product descriptions. It now also facilitates customer to customer with the provision of the Amazon marketplace which act as an intermediary to facilitate consumer to consumer transactions. The company lets almost anyone sell almost anything using its platform. In addition to affiliate program that lets anybody post Amazon links and earn a commission on click through sales, there is now a program which let those affiliates builds entire websites based on Amazon’s platform.
Some other large e-commerce sellers use Amazon to sell their products in addition to selling them through their own websites. The sales are processed through Amazon.com and end up at individual sellers for processing and order fulfillment and Amazon leases space for these retailers. Small sellers of used and new goods go to Amazon Marketplace to offer goods at a fixed price. Amazon also employs the use of drop shippers or meta sellers. These are members or entities that advertise goods on Amazon who order these goods direct from other competing websites but usually from other Amazon members. These meta sellers may have millions of products listed, have large transaction numbers and are grouped alongside other less prolific members giving them credibility as just someone who has been in business for a long time. Markup is anywhere from 50% to 100% and sometimes more. [A disadvantage is that] these sellers maintain that items are in stock when the opposite may be true. As Amazon has increased their dominance in the marketplace these drop shippers have become more and more commonplace in recent years. [There is a fear that this practice will result in] damage to a supply and demand marketplace, but this remains to be seen, as advertising contracts with large search engines have eliminated smaller websites from overall exposure. So these practices have not had a negative effect on the industry as a whole.
Revenue model – Over the last decade, Amazon has developed a customer base of around 30 million people. Amazon.com is primarily a retail site with a sales revenue model. Amazon makes its money by taking a small percentage of the sale price of each item that is sold through its website. Amazon also allows companies to advertise their products by paying to be listed as featured products.
(Source: Retrieved 06/19/2014 from: http://en.wikipedia.org/wiki/Amazon.com)
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Uber Demonstrations Snarl Traffic from London to Berlin

Go Lean Commentary

Uber 1Old World [economy] meets New World [economy].

Taxi cabs go back to the days of horses and carriages; yet the industry has slowly adapted to all the evolutionary changes in technology and modernization. Today, in some jurisdictions, a taxi cab is a moving economic engine: a passenger sitting in the back gets access to streaming video, online browsing and advertising/booking options. While in the front, the driver gets access to advanced dispatch & logistical tools, security surveillance, credit card processing, traffic alerts, and more.

But the challenge with technology, for taxi cabs and many other areas of life, is one-step forward, two-steps backwards.

According to the below article, there is a new technological innovation that has rankled cabbies in the US, Europe and other global cities – 128 in total. This is the practice of car-sharing. The company featured in the foregoing article and VIDEO is Uber, but it could easily be any of the other entities in this emerging industry (ZipCar, Getaround, RelayRides, etc.):

By: Amy Thomson, Cornelius Rahn & Angelina Rascouet

Uber Technologies Inc., the car-sharing service that’s rankling cabbies across the U.S., is fighting its biggest protest from European drivers who say the smartphone application threatens their livelihoods.

Traffic snarled in cities from London to Madrid and Berlin to Paris as strikes and gatherings by more than 30,000 taxi and limo drivers blocked tourist centers and shopping districts. They are asking regulators to apply tougher rules on San Francisco-based Uber, whose software allows customers to order a ride from drivers who don’t need licenses that can cost 200,000 euros ($270,000) apiece.

The biggest city-center protest was in London, where black-cab drivers were joined by private car services and trainees to protest what they saw as the government’s failure to hold Uber to the same standards as other car services and taxis. While similar demonstrations this year have led to smashed windshields and traffic chaos in Paris, a united front in Europe highlights the challenges for Uber’s expansion.

“A strike won’t work,” European Commission Vice President Neelie Kroes said in a statement today. “What we need is real dialogue where we talk about these disruptions caused by technology.”

A funding round last week values the company at $17 billion, almost five times the figure in an earlier round. Out of some 128 cities it serves, 20 are in Europe, including Manchester, Lyon and Zurich.

Tourist Hubs

In London, thousands of black cabs and private hire cars descended on the tourist hubs of Trafalgar Square and Parliament Square, blocking some of the city’s busiest streets. Scooter and motorbike riders studying for the cab-driver exam joined in, honking their horns as the police tried to regulate traffic.

London taxi drivers have said that the app’s fare calculator amounts to a meter, which aren’t allowed in hired cars that aren’t registered taxis. Last month, TFL asked the High Court to rule on whether the fare system was legal.

“We have to have a license to own a cab, we have to have a driver’s license, a cab driver’s license,” said Mark Haslam, a 58-year-old black-cab driver, who took part in the protest. “For some reason they seem to be outside the law.”

Another driver, John Maloney, 64, was standing on top of a black cab on the corner of Whitehall and Trafalgar Square with a sign saying “enforce the law.” He was dressed as a judge, wearing a white wig and black cape.

Arrest Warning

No major accidents or clashes were reported. The London police, saying organizers hadn’t asked for proper permission to assemble, had threatened to arrest protesters if they arrived before 2 p.m. and didn’t leave by 3 p.m.

London organizers had called on drivers to join the demonstrations with posters mimicking a World War I recruiting campaign, featuring military commander Horatio Kitchener and his characteristic handlebar mustache.

In Paris, drivers blocked the Charles de Gaulle and Orly airports this morning and prevented private-car services from picking up passengers, said Nadine Annet, vice president at the FNAT taxi association. Cabbies also slowed down traffic the A1 highway that circles Paris, leading to a 200-kilometer (120-mile) jam, local TV reported. The vast majority of France’s 55,000 professional taxis and Paris’s 15,000 cabs are on strike today, Annet said.

Kader Djielouli, a 44-year-old protester who’s been driving taxis in Paris for 15 years, said he’s lost 40 percent of his revenue since 2009 because of services like Uber.

Paris, Madrid

Private-car services “are taxis without being taxis,” he said at a cab stand near the Opera metro station in Paris. “We are against them. There need to be the same rules for all.”

In Madrid, thousands of drivers marched to block the Paseo de la Castellana, one of the city’s main avenues, as police escorted the demonstration by cars, a helicopter and officers on foot. Protesters chanted insults targeted at Uber and chased taxis that weren’t taking part in the rally.

In Berlin, more than 500 taxis lined up in columns of 20 in the plaza stretching out from the Olympic stadium. Four youth chanting “friends of Uber” were escorted away by security under shouts of a few enraged drivers.

Berlin cabs earlier packed airports and the upscale Kurfuerstendamm shopping district. At the Tegel airport, one of the three starting locations for the Berlin demonstration, taxi driver Kubilay Sarikaya said this morning he was skeptical about the protests. While he’d been working since 3 a.m., he said he’ll go along if his friends do.

“While we are demonstrating, the other guys are hauling people around,” said Sarikaya, 33. “There have to be other ways. Ultimately I think folks know that they can always count on the good old cab to get them where they need to be.”

Berlin, Milan

Uber 2In Milan, no taxi was to be seen after about 5,000 drivers this morning went on a strike that is set to last until 10 p.m.

Uber took the demonstrations as an opportunity to promote its service, saying in a statement its teams across Europe will keep the cities moving today.

“While the taxi protests may seek to bring Europe to a standstill, we’ll be on hand to get our riders from A to B.”

Uber also chose this morning to open its service in London to black-cab drivers, describing its 5 percent commission as the lowest of all booking systems in the city. Uber has thus far offered luxury cars and cheaper rides in London, while excluding licensed black cabs. Later in the day, Uber said signups in London to its service today were 850 percent higher than last Wednesday, declining to give the actual number.

Internet Backlash

The protests have a deeper significance beyond the taxi industry. They underscore the growing backlash against the likes of room-booking service Airbnb Inc. and video-streaming provider Aereo Inc. as they clash with traditional industries arguing the competitors should be subject to the same regulations.

“European cities have tended to regulate taxi drivers much more than the U.S.,” said Charles Lichfield, an analyst at Eurasia Group in London. “I do think the protests have a better chance of succeeding.”

In the U.S., local taxi groups have also lobbied against Uber and similar services in cities such as Seattle. In Europe, regulators and courts are struggling with the disconnect between the desire to protect a regulated industry and the need for more technological innovation.

“For years the government has slapped new fees onto taxis and imposed more constraints — everything from car colors to, now, GPS tracking,” FNAT’s Annet said. “The least we’re asking for is that our competitors get the same tough love.”

French Court

Following complaints by Paris cab drivers, France this year imposed a rule on private services, requiring a minimum 15-minute wait between the time a car is booked and the passenger is picked up. The decree was later struck down by the country’s constitutional court.

Hamburg’s economy ministry on June 6 issued an order preventing Wundercar, a German peer of Uber, from operating in the city, saying that transporting people for profit and without a license is against the law. Berlin administrators are probing a similar move against Uber, spokeswoman Petra Rohland said. A Berlin court banned the Uber Black chauffeur service in April, although the injunction hasn’t been enforced.

The Spanish region of Catalonia said yesterday it will ask Uber — which is available in Barcelona — to immediately stop its activities in the area. The regional government is also telling security forces to increase control and detection of illegal taxi services.

European Regulation

“Consumers want to have these services. I’ve personally never sat in a run-down Uber car, but I’ve definitely experienced a lot of run-down taxis,” said Arndt Ellinghorst, head of automotive research at ISI Group in London. “It is a bit scary how protectionist Europe can be.”

Uber raised $1.2 billion in new financing led by Fidelity Investments last week, valuing the company at about $17 billion, before added investments. The company had earlier raised $307.5 million from investors including Google Ventures, TPG Capital and Menlo Ventures.

The company’s assets may be worth just $5.9 billion, Aswath Damodaran, a finance professor at New York University, wrote on his blog this week. He said the figure was based on optimistic assumptions about the taxi industry’s growth and Uber’s market share and profitability.

Lower Prices

Chief Executive Officer Travis Kalanick — who started Uber in 2009 after he and partner Garrett Camp couldn’t find a cab in Paris — has pushed the company into 37 countries. He said the low prices and ease of use that their drivers can offer will lead to a base of support from consumers that regulators won’t be able to ignore.

Uber 3A typical journey from Finsbury Square, near London’s financial district, and Paddington Station takes between 20 and 30 minutes by car to travel approximately four miles. Uber estimates that that journey would cost between 14 pounds ($24) and 16 pounds. London’s transportation authority estimates that the trip could cost between 15 pounds and 22 pounds.

The German market for taxis and rental cars was 4.3 billion euros last year, said Michael Mueller, the president of the German Association of Taxis and Rental Cars. It would shrink by 1 billion euros at the price levels Uber advocates, he said.

Job Creation

Uber said in its blog it’s responsible for 20,000 new jobs per month. The median income for drivers using the UberX platform, Uber’s low-cost service, is $90,000 per year in New York and more than $74,000 in San Francisco, the company said.

Uber advertises itself to prospective drivers as a way to start your own business, drawing users who aren’t professional chauffeurs. That’s different from apps such as Hailo, which recruit from the industry. Uber customers can tap the app on their smartphone and see the locations of taxis in real time, pay via a stored credit card and rate their driver.

“Citizens of these cities are getting around the cities much more cheaply,” Kalanick told Bloomberg TV in an interview this week. “How does a regulator or city official take that away from the population? Say that inexpensive transportation that’s high quality, you shouldn’t have?”

Bloomberg Business News Service (Posted 06/11/2014; retrieved 06/17/2014) –http://www.bloomberg.com/news/2014-06-10/uber-protests-spread-across-europe-as-taxi-app-backlash-grows.html

The book Go Lean…Caribbean anticipates the compelling issues associated with taxi cabs in the emerging new economy. The book serves as a roadmap for the introduction and implementation of the technocratic Caribbean Union Trade Federation (CU). This effort calls for the elevation of the Taxi & Limousine Commission to the regional/CU level. The roadmap posits that many issues and challenges for this industry can only be managed with feasible economies-of-scale. The CU market size of 42 million will allow for the leverage to consolidate, collaborate and confederate the organizational dynamics to tackle these issues.

The book presents solutions, but asserts that before the new strategies, tactics and implementations can be deployed, the affected communities must first embrace a progressive community ethos. The book defines this “community ethos” as the fundamental character or spirit of a culture; the underlying sentiment that informs the beliefs, customs, or practices of society; dominant assumptions of a people or period.

Progress cannot be accomplished by simply picketing at the airport that a new technological advance is impacting the taxi industry. Technological change can be likened to a charging bull; if someone gets in the way, they can be run over!

The foregoing news article, about car-sharing company Uber provides a glimpse of the inner-workings of these “business models” for these two industries:

  • Regional Taxi Administration – The Go Lean roadmap defines that taxis are the frontline of Caribbean hospitality; there is the need to compel the stakeholders to adapt  innovative products & services that impact the passenger and driver experience alike, such as mobile apps (Page 25).
  • Mobile Applications – The Go Lean roadmap defines the mastery of time-&-space as strategic for succeeding in mobile apps development and deployment for the region (Page 35). If products like Uber master mobile apps, then competitors, including old-guard taxi-cabs should also be able to master this field. Already apps like GrabTaxi have excelled at providing taxi cabs with viable solutions

The Go Lean book stresses that the current community ethos must change and the best way to motivate people to adapt their values and priorities is in response to a crisis. The roadmap recognizes this fact with the pronouncement that the Caribbean is in crisis, and that “a crisis is a terrible thing to waste”. The region is devastated from external factors: global economic recession, globalization and rapid technological advances. The book then asserts that to adapt, there must be a new internal optimization of the region’s strengths. This is defined in Verse XXVII (Page 14) of the Declaration of Interdependence:

Whereas the region has endured a spectator status during the Industrial Revolution, we cannot stand on the sidelines of this new economy, the Information Revolution. Rather, the Federation must embrace all the tenets of Internet Communications Technology (ICT) to serve as an equalizing element in competition with the rest of the world. The Federation must bridge the digital divide and promote the community ethos that research/development is valuable and must be promoted and incentivized for adoption.

This subject of taxi cab administration and promotion has been previously covered in these Go Lean blogs, highlighted here in the following samples:

a.       https://goleancaribbean.com/blog/?p=486 – Incubator firm (Temasek) backs Southeast Asia cab booking app GrabTaxi
b.      https://goleancaribbean.com/blog/?p=214 – Entrepreneur battling Least Common Denominator (LCD) Ethos

In line with the foregoing article, the Go Lean book details some applicable community ethos, and provides a roadmap to better foster these qualities and their resulting benefits:

  • Help for Entrepreneurship (Page 28)
  • Promotion of Intellectual Property (Page 29)
  • Impacting Research & Developments (Page 30)
  • Bridging the Digital Divide (Page 31)
  • Improve Sharing (Page 35)

The roadmap posits that the CU will incubate a Mobile Apps industry, forge entrepreneurial incentives and facilitate the infrastructure upgrades so that innovations can thrive. As related in the foregoing article, these efforts can mitigate against competitive/alternative pressures.

The world has changed!

Yet, still, success is within reach. We can, and must, make the the Caribbean a better place to live, work and play.

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PayPal expands payment services to 10 markets

PayPal PhotoGo Lean Commentary

PayPal [a], the subject of the below news article, is an electronic payment company and this industry of electronic payments has become very important in the strategy for elevating the Caribbean economy. This is digital currency and not “hard money”, so there are no paper stock or coinage issues to be managed with this approach, but there are numerous risk and fraud issues. PayPal is starting to do business in some of the world’s most challenging markets, like Nigeria; this is a good resume for the Caribbean deployment of electronic payment systems.

By: Eric Auchard and Jason Neely

LONDON (Reuters) – PayPal is entering 10 new countries this week, including Nigeria, providing online payment alternatives for consumers via mobile phones or PCs in markets often blighted by financial fraud.

Rupert Keeley, the executive in charge of the EMEA region of PayPal, the payments unit of eBay Inc., said in an interview on Monday the expansion would bring the number of countries it serves to 203.

Starting on Tuesday, consumers in Nigeria, which has 60 million users and has Africa’s largest population, along with nine other markets in sub-Saharan Africa, Eastern Europe and Latin America will be able to make payments through PayPal.

“PayPal has been going through a period of reinvention, refreshing many of its services to make them easier to use on mobile (phones), allowing us to expand into fast-developing markets,” Keeley said.

Once the services go live, customers in the 10 countries with access to the Web and a bank card authorized for Internet transactions will be able to register for a PayPal account and make payments to millions of sites worldwide.

Initially, PayPal is only offering “send money” services for consumers to pay for goods and services at PayPal-enabled merchant sites while safeguarding their financial details. This is free to consumers and covered by fees it charges merchants.

“We think we can give our sellers selling into this market a great deal of reassurance,” said Keeley, a former regional banking executive with Standard Chartered Plc and senior executive with payment card company Visa Inc .

PayPal does not yet cover peer-to-peer transactions, which allow consumers to send money to other consumers. It has not yet enabled local merchants in the new markets to receive payments, nor is it offering other forms of banking services, he said.

A 2013 survey of 200 UK ecommerce sites by Visa’s CyberSource unit estimated that 1.26 percent of online orders are fraudulent and that 85 percent of merchants expected fraud to increase or remain static last year.

CyberSource also estimated that suspicion of fraudulent transactions result in 8.2 percent of online orders in Latin America being rejected by merchants, compared with 5.5 percent in Europe and 2.7 percent in the United States and Canada.

Such fraud can include ID theft, social engineering, phishing and automated harvesting of customer financial data via botnets, or networks of computers controlled by hackers.

A total of 80 million Internet users stand to gain access to PayPal global services this week, including those in five European markets – Belarus, Macedonia, Moldova, Monaco and Montenegro, four in the African nations of Nigeria, Cameroon, Ivory Coast, and Zimbabwe, as well as Paraguay. Internet usage figures are based on research by Euromonitor International.

PayPal counts 148 million active accounts worldwide.

Last week, MasterCard Inc , the world’s second-largest debit and credit card company, and a PayPal rival in payment processing, said it was working with the Nigerian government on a pilot to overlay payment technology on a new national identity card.

PayPal has operated in 190 markets since 2007 and added three countries – Egypt, Georgia and Serbia last year. Roughly a quarter of the $52 billion in payment volumes PayPal reported in the first quarter of 2014 were for cross-border transactions. PayPal reported $1.8 billion in revenue during the period.
Reuters News Service (Retrieved 06/16/2014) –
http://news.yahoo.com/paypal-expands-payment-services-nigeria-9-other-markets-141457269–sector.html

Central Banks print currency notes and determine the quantity, measured as M0. But there is no need for that activity with digital money, yet still, there is a big role for a Central Bank with command-and-control of the economy. This relates to M1 monetary supply. M1 refers to the measurement of the total of currency/money in circulation (M0) plus overnight bank deposits (like demand deposits, travelers’ checks & other checkable deposits). So when digital currencies are factored in, though there is no M0, there is still an increase in M1 nonetheless. As M1 values increase, there is a dynamic to create money “from thin-air”, called the money multiplier. The more money in the system, the more liquidity for investment and development opportunities.

Digital currencies are “reaping” the benefits of monetary supply without “sowing” the hard work of actual money/stock/coinage management!

This subject is detailed in the book Go Lean…Caribbean, which serves as a roadmap for the introduction of the Caribbean Union Trade Federation (CU) and the Caribbean Central Bank (CCB). This Go Lean roadmap has 3 prime directives:

  • Optimization of the economic engines in order to grow the regional economy to $800 Billion & create 2.2 million new jobs.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

This subject of electronic payment systems has been previously covered in these Go Lean blogs, highlighted here in the following samples:

a.     https://goleancaribbean.com/blog/?p=906 – Bitcoin needs regulatory framework to change ‘risky’ image
b.     https://goleancaribbean.com/blog/?p=528 – Facebook plans to provide mobile payment services
c.      https://goleancaribbean.com/blog/?p=360 – How to Create Money from Thin Air

This Go Lean/CU/CCB roadmap looks to employ electronic/digital currency schemes to impact the growth of the regional economy. This is defined early in the book in Verse XXIV (Page 13) of the Declaration of Interdependence, with these words:

Whereas a free market economy can be induced and spurred for continuous progress, the Federation must install the controls to better manage aspects of the economy: jobs, inflation, savings rate, investments and other economic principles…

Creating the CU/CCB governance is “Step One, Day One” in the Go Lean roadmap. Implementing this framework for electronic payments allows for emergence of the regional currency of the Caribbean Dollar. This currency emergence allows for the foundation, so that the regional society can be elevated, economically and governmentally.

The Go Lean posits that the business model of PayPal can be fully deployed in the region. Even though PayPal transacts in every CU member-state, except Cuba and Haiti [b], they have provided an example of how to develop an online electronic payment scheme. There is also the need to model other electronic schemes like Visa/MasterCard and Smart Cards (for Cruise Tourism).

The Go Lean book details a series of community ethos, strategies, tactics, implementations and advocacies to foster the proper controls for electronic payments in the Caribbean region:

Community Ethos – Money Multiplier Principle Page 22
Community Ethos – Lean Operations Page 24
Community Ethos – Cooperatives Page 25
Community Ethos – Promote Intellectual Property Page 29
Community Ethos – Ways to Bridge the Digital Divide Page 31
Strategy – Vision of Caribbean Single Market Page 45
Tactical – Separation of Powers – Central Banking Page 73
Implementation – Assemble Central Bank   Cooperative Page 93
Implementation – Ways to Deliver Page 109
Implementation – Ways to Impact Social   Media Page 111
Planning – Ways to Better Manage Image Page 129
Anecdote – Caribbean Currencies Page 149
Advocacy – Ways to Mitigate Black Markets Page 165
Advocacy – Ways to Foster Cooperatives Page 176
Advocacy – Ways to Impact Cruise Tourism Page 193
Advocacy – Ways to Foster Technology Page 197
Advocacy – Ways to Foster e-Commerce Page 198
Advocacy – Reforms for Banking Regulations Page 199
Appendix – Alternative Remittance Modes Page 270

Now is the time for all of the Caribbean, the people and governing institutions, to lean-in for the empowerments described in the book Go Lean … Caribbean. This is the basis for the CU vision, a better place to live, work and play.

Download the book Go Lean … Caribbean – now!

————————-

Appendix – Cited References:

a.   PayPal

PayPal is an international e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders. It is subject to the US economic sanction list and subject to other rules and interventions required by US laws or government.

PayPal is an acquirer, performing payment processing for online vendors, auction sites, and other commercial users, for which it charges a fee. The fee depends on what currency or payments the seller is using. In addition, eBay purchases made by credit card through PayPal may incur extra fees if the buyer and seller use different currencies.

On October 3, 2002, PayPal became a wholly owned subsidiary of eBay. Its corporate headquarters are in San Jose, California, United States at eBay’s North First Street satellite office campus. The company also has significant operations in Omaha, Scottsdale, Charlotte, Boston, Baltimore and Austin in the United States; Chennai and Bangalore in India; Dublin and Dundalk in Ireland; Kleinmachnow in Germany; and Tel Aviv in Israel. Since July 2007, PayPal has operated across the European Union as a Luxembourg-based bank.

Source: Retrieved June 16, 2014 from: http://en.wikipedia.org/wiki/PayPal

b.   PayPal Countries

PayPal’s tagline: We get where you’re coming from. We are available in 193 markets and 26 currencies. Spend and receive safely over borders and language barriers. We’re here for you, wherever you are.

Anguilla Haiti
Antigua and Barbuda Jamaica
Aruba Martinique
Bahamas Montserrat
Barbados Netherlands Antilles
Belize Puerto Rico (USA)
Bermuda Saint Barthélemy (France)
British Virgin Islands Saint Kitts and Nevis
Cayman Islands Saint Lucia
Dominica Saint Martin (France / The Netherlands)
Dominican Republic Saint Vincent and the Grenadines
French Guiana Suriname
Grenada Trinidad and Tobago
Guadeloupe Turks and Caicos
Guyana Virgin Islands (USA)

 

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The need for highway safety innovations – here comes Google

Go Lean Commentary

Don’t text and drive!

TM BlogNo serious, don’t text and drive.

In addition, don’t drink and drive. In fact, don’t subject yourself to any influences while driving: drugs (legal/illegal), distractions and even sleep deprivation. The public service announcements can go on and on. Perhaps what is needed is some tool, some technology that can assist weary drivers. Here comes Google…

… and Mercedes Benz, Nissan, GM, Ford, etc..

Bet your bottom dollar that other automakers will step up and forge a “space race” for progress in this industry sector. NBC’s Craig Melvin contributed this story – see VIDEO – on the Today Show on Tuesday June 10; (http://www.today.com/video/today/55372906), as a supplement to the foregoing news article fron the CNET trade journal.

To the victor goes the spoil.

By: Steven Musil
Title: Google unveils self-driving car

Google has built a self-driving car from scratch — a vehicle that has no steering wheel or accelerator or brake pedals.

A two-seater prototype of the vehicle was unveiled Tuesday by Google CEO Sergey Brin during an onstage interview at the Recode Code Conference in Palos Verdes, Calif. Instead of the car controls indispensable to today’s drivers, Google’s prototype relies on built-in sensors and a software system to safely maneuver the vehicle.

“We took a look from the ground up of what a self-driving car would look like,” Brin said.

The goal of the project is for self-driving cars to be “significantly” safer than human-driven cars in a few years, Brin said. He said that that the project has experienced no crashes during testing, but the cars only operate at speeds of around 25 miles per hour, which gives them more time to react to obstacles.

Google’s self-driving car is an ambitious project that hopes to end human error behind the wheel with a very Google-y solution: software. The tech titan’s robo-cars have logged more than 700,000 miles since it began working on the vehicles in 2009. Google expects to have them ready for public use between 2017 and 2020.

A demonstration earlier this month by Google’s Self-Driving Car Project team shows how the vehicle depends on a Google-made topographical map to get a sense of what it should expect. The map includes the height of the traffic signals above the street, the placement of stop signs and crosswalks, the depth of the sidewalk curb, the width of the lanes, and can differentiate lane markings from white and dashed to double-yellow.

The company announced major progress last month in improving how the system responds to objects not on a map. In a YouTube video, the Web giant demonstrated some of the circumstances its self-driving cars now handle, such as bicyclists signaling to move across a lane of traffic, railroad crossings, and parked cars protruding into the lane of traffic.

While Google has been at the forefront of developing and testing self-driving technologies, it’s not alone in its driverless vision for the future. Nissan, General Motors, and automotive supplier Continental expect self-driving cars on the road by 2020. Ford Motor Co. has unveiled a self-driving prototype car. Telsa Motors wants its system to handle 90 percent of driving duties by 2016 — a more aggressive schedule and one that’s more like what Google has said is attainable.

CNET – Tech Industry trade Magazine (Posted 05-27-2014; retrieved 06-10-2014) –
http://www.cnet.com/news/google-unveils-self-driving-car-sans-steering-wheel/

Visit NBCNews.com for breaking news, world news, and news about the economy

TM Blog 2Highway safety in the US is in crisis. Every state has banned texting-&-driving. Additionally, some states (i.e. California) even banned talking … on a mobile phone without a hands-free device. Just this past week, famed comedian Tracy Morgan was seriously injured in a car accident with a semi-trailer (18-wheeler) truck. The initial reports indicate that the truck driver may have worked/driven a 24-hour shift … with unavoidable fatigue factors. See related article at: http://www.foxnews.com/entertainment/2014/06/10/tracy-morgan-crash-walmart-truck-driver-center-accident-investigation/

This constitutes a crisis in highway safety; and a crisis, any crisis is a terrible thing to waste!

This is the premise of the book Go Lean…Caribbean, that a crisis can always be exploited to sieze opportunities. This race to create technological solutions is in response to dealing with the highway safety crisis – the resultant innovations will spurn new economic activity. This book purports that a new industrial revolution is emerging and the Caribbean people and society must engage. This is pronounced in the Declaration of Interdependence (Page 14), with this opening statement:

xxvii.  Whereas the region has endured a spectator status during the Industrial Revolution, we cannot stand on the sidelines of this new economy, the Information Revolution. Rather, the Federation must embrace all the tenets of Internet Communications Technology (ICT) to serve as an equalizing element in competition with the rest of the world. The Federation must bridge the digital divide and promote the community ethos that research/development is valuable and must be promoted and incentivized for adoption.

This book Go Lean… Caribbean, serves as a roadmap for the introduction and implementation of the Caribbean Union Trade Federation (CU). This effort will marshal the region to avail the opportunities associated with technology and automobiles – there is a plan to foster a local automotive industry. In fact The CU/Go Lean roadmap has these 3 prime directives:

  • Optimization of the economic engines in order to grow the regional economy.
  • Establishment of a security apparatus to protect the resultant economic engines.
  • Improve Caribbean governance to support these engines.

There is a lot at stake for the Caribbean in considering this subject area. According to the foregoing article and VIDEO, research-and-development (identified as a community ethos) has begun to deploy workable solutions. There is the need for a Caribbean solution. Engaging this process early can result in many new jobs, and most importantly, many new opportunities to save lives and impact the Greater Good.

The book details other ethos to adopt, plus the executions of the following strategies, tactics, implementations and advocacies to forge research-and-development and industrial growth in Caribbean communities:

Community Ethos – Deferred Gratification Page 21
Community Ethos – People Respond to Incentives Page 21
Community Ethos – Job Multiplier Page 22
Community Ethos – “Crap” Happens Page 23
Community Ethos – Lean Operations Page 24
Community Ethos – Return on Investments (ROI) Page 24
Community Ethos – Ways to Impact the Future Page 26
Community Ethos – Ways to Help Entrepreneurship Page 28
Community Ethos – Ways to Impact Research & Development Page 30
Community Ethos – Impact the Greater Good Page 37
Strategy – Agents of Change – Technology Page 48
Tactical – Fostering a Technocracy Page 64
Tactical – Growing Economy – New High Multiplier Industries Page 68
Separation of Powers – Public Works & Infrastructure Page 82
Separation of Powers – Department of Transportation Page 84
Implementation – Ways to Pay for Change Page 101
Implementation – Ways to Deliver Page 109
Planning – 10 Big Ideas Page 127
Planning – Lessons from Detroit Page 140
Advocacy – Ways to Grow the Economy Page 151
Advocacy – Ways to Create Jobs Page 152
Advocacy – Ways to Foster Technology Page 197
Advocacy – Ways to Improve Transportation Page 205
Advocacy – Ways to Develop the Auto Industry Page 206

Historically, forging change in the automotive sphere of the Caribbean has been a “tall order”. The region was very slow to adopt common sense provisions like mandatory seatbelts and unleaded gasoline. So managing change for the region must be viewed as both an art and a science. For change is something the region must adapt to; and managing this change is something the CU will spearhead.

The insights from the foregoing article and embedded VIDEO help us to appreciate that the future is now! (Though, there is no talk of flying cars). We must engage, empower and equip the people of the Caribbean if we want to make our home a better place to live, work and play. And we must do it now. Everyone in the Caribbean is urged to lean-in to this roadmap.

Download the book Go Lean … Caribbean – now!

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